TechCare and The Start-up Client

The client is a Midlands based Facilities management and Building services provider delivering cost-effective and sustainable solutions to customers

Find out how we helped them

THE CHALLENGE

Founded in 2017, the client was a start up with ambitious growth plans.

To meet the sustainability and profitability objectives of the business, the client was looking for a partner that could implement and maintain all of their technology requirements whilst keeping operating costs low yet driving business growth.

THE SOLUTION

TechCare were able to offer a wide range of specialist technology consultancy services. Using one partner rather than many contractors was an important factor in the decision-making process.

We needed our communications and business information systems up and running quickly so that we could start trading. Whilst a fast deployment was key to our launch, the systems needed to be reliable and scalable to meet our growth objectives.

TechCare took the time to understand our needs, get a handle on the business objectives and came forward with an end-to-end solution. The solution was affordable enough to meet our initial start up budget but scalable to support the future business direction.

“TechCare have been an important partner in the creation and growth phase of our business. Their professionalism and dedication to understanding our business goals has been instrumental to the success that we have enjoyed.

I would highly recommend TechCare if you are looking for a partner to help you use technology, processes and professional people to grow your business.
“

Anonymous, Managing Director,
The Client

TechCare were able to implement a range of technologies spanning IT, Telephony, Print, Digital Marketing and Line-of business software. Their ongoing support offering provides us with access to a team of engineers and consultants with a wide range of professional competencies and experience for less than the cost of a single IT technician.

In TechCare we know we have a partner that can support our business now and help us grow into the future.

“TechCare took the time to understand our
business goals. It was very clear from the outset
that they are far more than an IT company. They
understand business and are passionate about
helping their clients grow and gain competitive
advantage with technology.

In the initial stage it was all about getting a
deep understanding of what we were trying
to achieve. It was very much a business first
approach followed by a proposal of how the
technologies suggested by them would help us
meet our business objectives.”

TechCare provided an end-to-end solution for all our business technology needs. The following solutions were designed, project managed, implemented and then supported (where applicable):

Implementation of their Cloud Based business Management Software – CloudFlow
Provision of Cloud Based Telephony
Provision of Internet Connectivity
Installation of Office Network Cabling and Wi-Fi
IT Security
IT Hardware Procurement and Deployment
Microsoft / Office 365 for Emails and Collaboration
Managed Print
Website Design & Hosting
Digital Marketing
Ongoing Maintenance and Technical Support

THE RESULTS

Using TechCare, we were able to launch our start up with the strong foundations required to help our business be a success.
Using one partner instead of many separate companies we benefit from a single point of contact that really understand the ambitions of our business.
TechCare built a solution that was suitable for our start up budget, yet scalable to meet our future business needs.

TechCare have provided the communications and information systems that underpin the day-to=day running of our business.

The CloudFlow business management system provided by TechCare gives us insight into all areas of our business and presents us professionally across all client and supplier facing documentation. The system saves us so much time compared with the more manual way we used to do things in Spreadsheets.

Our reliable systems ensure we are always able to support the needs of our clients and get access to project data and costings quickly.

We have access to a business technology partner that has all the capabilities and experience we need to support us through our growth plans. The cost of their managed services is very affordable and means we can keep our operating expenses low.

The identity of the client has been removed for data security reasons. Please contact us if you would like more information.

A £105,000.00 project was awarded to us from a lead that found us as a direct result of the SEO work that TechCare did for us as part of the Digital Marketing work they provided

CloudFlow has saved the business £33,260.00 over two years since launch, by removing the need for an additional administration employee.

Our business was able to start trading well ahead of our planned launch date based on the speed that TechCare implemented the required solutions. As a result we were revenue generating faster than we expected.

Supported the business growth plans from a technology infrastructure perspective, to achieve headcount of 25 within 2 years.