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IT Support Birmingham

/ IT Services / IT Support Birmingham

Fully Managed IT support for Birmingham Businesses.

You’ve worked with a Birmingham IT support provider and have done for a few years. They’ve grown with your business over the past few years, but things have changed. You no longer feel like a valued and trusted client. Site support is poor, and the days of visiting your office to provide the customer service you enjoy are a distant memory.

We can help.

IT support services we help Birmingham companies with

You’ll love our support packages. You’re backed by a 15 strong team of IT experts giving you suitable recommendations at the right time. If you need help with business IT support or disaster recovery, you’ll feel supported right from the start, so you can focus on what you do best, running your business.

Managed IT support package includes:

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Unlimited Helpdesk and technical support
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Systems monitoring
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Patch Management
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User Security Training
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Next-Generation Endpoint Protection
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Procurement Advice
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Asset tracking
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Software Renewal Management
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Access to Client Report Portal
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Office 365 Email Backup
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Managed Email Signatures
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Directors club
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Secure Removal & Disposal of End of Life IT Equipment

You’ll love working with us.

You may have guessed our head office isn’t in Birmingham City Centre. You’ll be able to find us in the heart of Rugeley in Staffordshire, less than an hour away.

You may think we are a little far out for your liking. But our outstanding remote support and excellent response times remove the risk element. You can find the comfort we’re an hour away, and if anything ever so drastic happened, you’d have peace of mind that we’ll be on-site quickly.

You need:

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You need results, SLA’s and agreed response times
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To stay ahead of the competition - you’ll be the first to know about the latest products, services and upgrades
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Your voice heard - care, trust and empathy are part of our values
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Transparency - from pricing to support issues
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Security - keeping you safe is our no.1 priority
TechCare Managed IT Support Staff working

Working with Birmingham businesses just like yours

TechCare work with mature organizations that are in a growth phase. You know you’ve grown rapidly over the past few years, and it’s time to improve IT performance and productivity with the proper support. Perhaps an HS2-related business win has led to increased computer users and the need for new IT infrastructure. The right type of support is imperative. You need TechCare.

Our other services include:

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Fully Managed IT Services
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IT Outsourcing
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Network Installations
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Cyber Security
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VOIP Services
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Software Development
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Web Development
Techcare vans at our head office

Case Studies

TechCare and Lugo Group Europe

TechCare and Lugo Group Europe

The end result New equipment procured and installedMinimal disruption to businessSmooth transition into new premises The Problem Lugo Group Europe...

read more

Interested? Get In Touch!

If you would like to know more about our services, please feel free to get in touch and a member of our team will call to discuss your requirements.

Chamber of Commerce Small Business of The Year Winners - Sutton Coldfield, Lichfield & Tamwirth and Cannock Chase Annual Awards 2021