IT Support in Lichfield
We provide business IT support services to busy executives and IT leaders in and around Lichfield
Managed Service Provider and IT Support for Lichfield Businesses
We provide IT Support Services in Lichfield for a range of different organisations. Our clients use us to support business growth, reduce operational costs or provide additional cover for their existing IT teams.
We help organisations with a variety of different systems and software. We support on-premise servers or cloud-based infrastructures such as Microsoft Azure or Amazon Webs Services (AWS).
If you are looking to benefit from the flexibility and OPEX model of Cloud, then we can help you transition through this process.
Our professionals have implemented solutions for a couple of users right the way through to multi-site national environments with 100’s of users.
Our Services Include:
Local to Lichfield, we’re a skilled Managed Service Provider able to put your business needs first
Managed IT support package includes:
Unlimited Helpdesk Support
You get unlimited helpdesk support with our managed IT services. That means you can call us Monday to Friday between 8am and 5pm, and we’ll help you resolve your issue.
We also offer remote support, so we can help you resolve your problem without coming to your office.
Proactive System Monitoring
We’ll keep an eye on your systems 24/7, and we’ll notify you if we see anything that looks like it could be a problem.
We can even resolve some issues before they cause any damage.
Patch Management Services
With our patch management services, we’ll keep your systems up to date with the latest security patches.
We can roll this out automatically or work with you to create a custom patch management plan that meets your specific needs.
User Security Training
We’ll provide the training to enable your employees learn to protect themselves and your data from online threats.
We can do this in-person, provide online training and help you create a security policy that meets your specific needs.
Next-Generation Endpoint Protection
We use the latest technology to protect your systems, and we update our protection regularly to keep up with the latest threats.
We’ll help you find the best IT products and services that suit your business and what you are trying to achieve.
We can recommend specific vendors or help you create a custom procurement plan that meets your particular needs.
Find out more about IT Asset Management and the benefits it brings to businesses like yours
Software Renewal Management
By helping you manage your software licenses and renewals, your software will be updated regularly. With the benefit of effective tracking and monitoring, this will help save money on your software costs.
Reporting and Client Portal
We also offer reporting and client portal. We’ll provide a client login so you can access your reports and invoices all in one place.
Office 365 Email Backup
We also offer office 365 email backup plans. Helping you back up your office 365 emails to the cloud in our secure server or up to your local server. This enables us restore them anytime you need them should the worst happen.
End of Life Hardware Removal
By helping you remove your old, end of life hardware, we’ll can recycle it for you or dispose of it properly on your behalf.
Managed Email Signatures
We can help you create a custom email signature and manage all of your email signatures for you.
We can even update your email signatures automatically by connecting to your outlook365 files, so you always have the latest information.
TechCare Members Discount
As a TechCare member, you’ll receive a 10% discount on selected items. That means you can save money on laptops, desktops, monitors, software and associated services.
We offer the best prices around, and we’re constantly updating our discounts to ensure you’re getting the best deal possible.
Free support for up to four home devices (maximum of four across all directors) and Watchguard EPDR and Watchguard DNSWatchGo security.
You’ll love working with us
Based in Rugeley, Staffordshire, we are well placed to provide IT support to Lichfield Companies less than 10 miles away and only 15 minutes by car.
Our team of experts are available to help you make strategic technology decisions and support your business growth.
We can provide consultancy, implementation and support services.
What our customers say…
“I cannot praise TechCare enough. The entire process from start to finish was smooth and seamless.
The team on the day did a fantastic job, worked within our requirements and were very tidy.
They communicated well with us and were understanding when I didn’t have the technical answers and were patient whilst I tried to find out.”
Zaina Ishaq, Carwow Community Manager
TechCare and The Highways Industry Case Study
“One of the main benefits we get from using TechCare is their personal touch, their friendly character and service and because we’ve been with them for so long we know their faces, we know who we’re talking to, and they’re very much part of the team.”