IT Support Wolverhampton

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Offering Technical IT Support for Wolverhampton businesses

You’ve outgrown your current Wolverhampton-based IT Support. You’re frustrated that they’re unsupportive with the need for improved performance. And as your business develops, you need specialist skills that they can’t provide.

You’ve expanded rapidly over the last 12 months. Growing to over 20 computer users, IT has become a daily task, and you know that the hard work has only just begun. And working with the right managed service provider is the next step in your strategic growth phase—teams who prioritise your business and work as an extension of yours.

We can help.

You need:

Results - you’ll get the best SLA’s and agreed response times
To stay ahead of the competition - you’ll be the first to know about the latest products, services and upgrades
Your voice heard - care, trust and empathy are part of our values
Transparency - from pricing to support issues
Security - keeping you safe is our no.1 priority
techcare engineers installing tv monitors

Managed IT support we help Wolverhampton SME’s with

You’ll love our excellent customer service and support packages. If you have a skills gap that you need as a priority, our knowledgeable team will make you feel supported, so you focus on what you do best, running your business.

Managed IT support package includes:

Unlimited Helpdesk Support

You get unlimited helpdesk support with our managed IT services. That means you can call us Monday to Friday between 8am and 5pm, and we’ll help you resolve your issue.

We also offer remote support, so we can help you resolve your problem without coming to your office.

Proactive System Monitoring

We’ll keep an eye on your systems 24/7, and we’ll notify you if we see anything that looks like it could be a problem.

We can even resolve some issues before they cause any damage.

Patch Management Services

With our patch management services, we’ll keep your systems up to date with the latest security patches.

We can roll this out automatically or work with you to create a custom patch management plan that meets your specific needs.

Find out more about patch management and how this can help your business

User Security Training

We’ll provide the training to enable your employees learn to protect themselves and your data from online threats.

We can do this in-person, provide online training and help you create a security policy that meets your specific needs.

Next-Generation Endpoint Protection

We use the latest technology to protect your systems, and we update our protection regularly to keep up with the latest threats.

Procurement Advice

We’ll help you find the best IT products and services that suit your business and what you are trying to achieve.

We can recommend specific vendors or help you create a custom procurement plan that meets your particular needs.

Asset Tracking
We can track your assets, where they are, and who is using them. We can customise an asset tracking plan that helps you manage your IT budget more efficiently and offer advice on how to implement or implement for you.

Read about IT Asset Management here

Software Renewal Management

By helping you manage your software licenses and renewals, your software will be updated regularly. With the benefit of effective tracking and monitoring, this will help save money on your software costs.

Reporting and Client Portal

We also offer reporting and client portal. We’ll provide a client login so you can access your reports and invoices all in one place.

Office 365 Email Backup

We also offer office 365 email backup plans. Helping you back up your office 365 emails to the cloud in our secure server or up to your local server. This enables us restore them anytime you need them should the worst happen. 

End of Life Hardware Removal

By helping you remove your old, end of life hardware, we’ll can recycle it for you or dispose of it properly on your behalf. 

Managed Email Signatures

We can help you create a custom email signature and manage all of your email signatures for you.

We can even update your email signatures automatically by connecting to your outlook365 files, so you always have the latest information.

Find out more about our managed email signature service here

TechCare Members Discount

As a TechCare member, you’ll receive a 10% discount on selected items. That means you can save money on laptops, desktops, monitors, software and associated services.

We offer the best prices around, and we’re constantly updating our discounts to ensure you’re getting the best deal possible.

Directors Club

Free support for up to four home devices (maximum of four across all directors) and Watchguard EPDR and Watchguard DNSWatchGo security.

You’ll love working with us.

You may have guessed our head office isn’t in Wolverhampton. You’ll be able to find us in the heart of Rugeley in Staffordshire, less than 20 miles away and only forty minutes by car.

You may think it’s a little far out for your liking. Have no fear; included in your support package is a quarterly business review with one of our senior consultants. So you’ve peace of mind that site visits are frequent and you’ll have one point of contact for all your IT requirements.

Our other services include:

Fully Managed IT Services
IT Outsourcing
Network Installations
Cyber Security
VOIP Services
Software Development
Web Development
St Peter's Collegiate Church wolverhampton. 40 minutes away from our Staffordshire Headquarters

Case Studies

TechCare and Lugo Group Europe

TechCare and Lugo Group Europe

The end result New equipment procured and installedMinimal disruption to businessSmooth transition into new premises The Problem Lugo Group Europe...

read more

Interested? Get In Touch!

If you would like to know more about our services, please feel free to get in touch and a member of our team will call to discuss your requirements.