We are pleased to announce the promotion of TechCare team member Oliver Aleksejuk to Service Delivery Director. The new appointment will be a key part of the new focus on client value-creation.
TechCare is on an exciting growth trajectory and this role has the main focus of managing and improving the operational capability and efficiency of the business, to help drive customer value.
This is the first of other key appointments TechCare will be looking to make over the next 12 months.
Managing Director, Karl Frankham said:
“The focus, in summary, is on driving value for our clients, better understanding their needs, improving our quality systems to make our operations more efficient and effective and striving for operational excellence by a commitment to ISO 9000 & 27000 series, alongside further ITIL implementations, over the course of the next 12 months.”
This role is directly responsible for the overall direction of the Managed Services and Professional Services teams whilst also providing direction and support for other TechCare Group business units and to business clients with an appetite for digital transformation.
Service Delivery Director Oliver Aleksejuk, said:
“This role will help shape the delivery of technology for TechCare and our partners as we undertake major transformation, TechCare’s ambitious growth programme includes major technology developments with key areas of investment in automation as well as redesigning areas such as IT Service, process maturity, resourcing, third party management and security.”
A huge congratulations to Oliver from all at TechCare!