Microsoft 365 Copilot is available across the M365 stack of products, with one of the most exciting integrations is Copilot in Microsoft Teams. Loads of businesses use Microsoft Teams for meetings, collaboration and communication. With Copilot, businesses can make teams even more productive and efficient.
But what exactly can be done when Copilot and Teams work together? And can't it do — yet...
What Microsoft Teams and Copilot can do together 🤝
Summarise meetings (even if you arrive late)
Ever joined a meeting late and felt completely lost? Copilot can help to bring you up to speed by summarising key discussion points, decisions made, and next steps. This gives you some more context without interrupting the meeting and disrupting the flow.
After the meeting, you can ask Copilot questions to give you even more information that you'd missed. Ask "what decisions were made about the project timeline?" or "who volunteered to follow up with the client?" without scrolling through transcripts or watching entire recordings to find the answer.
Create action lists
Following a meeting, Copilot can automatically generate a meeting summary, action points with assigned owners, and follow-up items. Ideal for managers or project leads who usually spend time writing up meeting notes or chasing actions — now Copilot can do it for you.
Draft messages
Copilot can help you write clear and professional messages to your colleagues or whole departments. You can ask Copilot "Write a Teams message announcing the date of our next team building day, and ask everyone to confirm their availability". You'll then be presented with a polished draft that you can tweak before sending.
Project and meeting planning
Ask Copilot to suggest agenda items for future meetings, draft project update messages, or summarise customer feedback in a channel. The great thing about Copilot is that is pulls context from other messages. files, and Microsoft 365 tools like Planner and Excel, helping you prepare more effectively.
Analayse and summarise chat threads
If you've been on annual leave for a while and are faced with a long chat thread, it can be super overwhelming. Copilot can scan through the conversation that you've missed and give you a quick summary of what has been discussed, who's waiting on a response, or what the next steps should be. A bit like a personal assistant that keeps track of every conversation while you've been away!
What Copilot in Teams can't do (yet)
- Replace human context and judgement: Copilot isn't a real employee — it doesn't understand company culture, tone, or unwritten rules. It can suggest wording but it doesn't always get the human side right. Just make sure you review text before hitting send.
- Access private or external conversations: Copilot can only work with the data that it has permission to access within your Microsoft 365 environment. It can't access private chats that you're not a part of, or information outside of your organisation. This is all to keep your data secure, but also means that Copilot's view is limited to what is shared internally.
- Join meetings without you: Copilot will only join meetings that you join, it can't join meetings on its own. It also can't summarise meetings that weren't recorded or transcribed.
- Understand tone or emotion: While Copilot can summarise what was said, it doesn't capture how it was said. It'll miss out on tone and sarcasm, and won't be able to capture the emotion in positive moments.
- Perform tasks automatically: Copilto can recommend actions, but it won't automatically carry them out. You'll need to review and confirm before it takes any action, keeping you in control.
To start using Copilot within Teams, you'll need a Microsoft 365 Copilot licence. Onoce you've got a licence, you'll see Copilot appear within Teams messages, chats, channels, and the Teams message composer.
Copilot in Teams is a great time-saver, but it's not a magic solution. It's a smart assistant to enhance your meetings and collaboration while you stay in control.
If you want to see how Microsoft Copilot can transform your business, sign up to one of our AI workshops.
