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IT Support Birmingham

Fully Managed IT support for Birmingham Businesses

Managed IT support for Birmingham Businesses

You’ve worked with a Birmingham IT support provider and have done for a few years. They’ve grown with your business over the past few years, but things have changed. You no longer feel like a valued and trusted client. Site support is poor, and the days of visiting your office to provide the customer service you enjoy are a distant memory.

We can help.

IT support services we offer to Birmingham companies

You’ll love our support packages. You’re backed by a 15 strong team of IT experts giving you suitable recommendations at the right time. If you need help with specific IT Services or disaster recovery, you’ll feel supported right from the start, so you can focus on what you do best, running your business.

 

Fully Managed IT Support

We take full ownership of your IT systems. We're the first point of contact when your employees are having IT issues, and we either solve your problem completely or put alternative measures in place, in line with our SLA agreement. 

As part of your Managed IT Support contract, you can add-on Microsoft 365, VoIP, Managed Cybersecurity, Firewalls, Cloud Migration, and more. We'll help shape an IT environment that will allow you to meet your growth objectives. 

Co-managed IT services from a team you can trust

You’re trying to manage your IT in-house but struggling to find people with suitable skill sets. A drain on your resources, time-consuming, and you feel further away from your overall business goals.

You also need someone you can trust to keep your systems running smoothly, allowing you to focus on more significant infrastructure projects as your business grows.

We’ll provide you with a team of specialists who will work closely with your internal IT department, satisfying all your needs. We’re here to help you fill the knowledge/skills gap and give you back the peace of mind that comes with knowing your IT is in safe hands.

Co-managed IT Support

Dan Chris Techcare

Managed Microsoft 365

We’ve created our Microsoft 365 Secure solution, offering 360-degree protection for your users’ mailbox data. All Microsoft 365 Secure packages include UK helpdesk support from Techcare, to ensure your users get the most out of your Microsoft 365 apps such as Outlook, OneDrive, and Teams. 

Managed Microsoft 365

Managed VoIP

Yes, everything is becoming more digitalised, but phone calls are still a go-to communication method for so many people. Effective call management simply makes your employee’s days easier, whether you’re a dental practice, kitchen manufacturer, or MSPs like us. 

Move to managed VoIP

Meet the Managed Services Team

Lewis Lydiard

Lewis Lydiard

Service Delivery Manager

Rob Young

Rob Young

2nd Line Engineer

Chris Edensor

Chris Edensor

2nd Line Engineer

Dan Hemans

Dan Hemans

Service Desk Operational Support

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Customer Satisfaction

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