Staffordshire's cyber-first IT partner
Protecting Business,
Driving Change
We run your technology, guard it around the clock, and help you put AI to work — in plain English, from a team that answers the phone.
5.0 from 54 Google reviews
Certified & accredited
ISO 9001
ISO 27001
Cyber Essentials Plus
GBCC Birmingham Business of the Year 2026
NextGen MSP
CHAS Elite
Technology, with people behind it. We're a 15-strong team in Staffordshire looking after businesses across the West Midlands — cyber-first since 2008, and now helping our clients put AI to work safely.
Est. 2008
Founded in Burntwood
Top 50
UK managed service providers
98%+
Customer satisfaction
Business of the Year
GBCC Birmingham, 2026
What we do
Four disciplines.
One team.
Most clients start with one and end up leaning on all four. That's the point — it all connects.
01
Security
Security
Cyber protection that keeps you trading — user training, managed EDR and Cyber Essentials, watched around the clock.
02
Support
Support
Your outsourced IT department, or an extension of your team — proactive, friendly, and on the end of the phone.
03
Connectivity
Connectivity
Network installations, WiFi and leased lines designed to keep everyone working — in the office and beyond.
04
Consultancy
Consultancy
Business-first advice on cloud, software and AI — technology that meets your goals instead of holding you back.
Where we lead — cybersecurity
Security that never clocks off
From user training to managed EDR, we protect your people, devices and data — so one bad click doesn't become a bad month.
User security training
Managed EDR — detection & response
Cyber Essentials certification
WatchGuard Gold partner
Where we're heading — AI
AI that earns its keep
We find where AI genuinely saves you time — then roll it out safely, from Copilot to bespoke software built around your business.
AI readiness & strategy
Copilot & automation rollouts
Bespoke software development
AI policy & governance
Burntwood, 2008 — where it started
Our story
From a repair shop in Burntwood to one of the UK's top 50 MSPs
Karl Frankham opened Techcare as a technology repair shop in 2008. Seventeen years later we're an award-winning managed service provider — but we've kept the repair-shop habit of fixing things properly, and explaining them in plain English.
“We built Techcare on a simple idea — your IT company should answer the phone.”
Karl Frankham · Founder
Reviews
What our clients say
5.0
54 Google reviews
“Brilliant company. Always on hand to offer help and assistance whatever the problem. Absolute pleasure to deal with.”
Michael Hobbs
Google review
“Right from our first meeting Techcare worked collaboratively with us to achieve exactly what we needed for our office IT.”
Kelley Deans
Google review
“Always there on the end of the phone, and always prompt to resolve any issues we encounter. Keep doing what you're doing.”
Michelle Palmer-Caulton
Office Manager, Safety Forward
Our work
Real businesses,
real results
Featured story — on film
Crown Highways
Our in-house developers built Crown Highways a bespoke, cloud-based contract management system — and it keeps growing with them.
“We've been with the new developer for 12 months now, and it's coming on in leaps and bounds.”
Andy Austin · Commercial Manager
Manufacturing
Techcare improves the IT infrastructure at Weldall Architectural Fabrications
Weldall Architectural Fabrications sought Techcare's help to update its outdated IT system. Techcare provided a tailored computer network solution, resulting in a significant increase in efficiency, fewer mistakes, and a 23% increase in turnover.
Read the case study
Healthcare
Techcare paves the way to smiling success at Crown Bank Dental
Crown Bank Dental sought a tech overhaul due to poor network quality and outdated email servers. Techcare provided managed services and network improvements. With Techcare's support, Crown Bank Dental experienced streamlined processes, improved efficiency, and peace of mind.
Read the case study
Manufacturing
Techcare provides scalable network solutions to Eternis Fine Chemicals
Eternis Fine Chemicals faced network issues affecting performance, particularly with Teams calls. Techcare provided a comprehensive solution, upgrading network switches to Meraki and implementing a 10 GB fibre backbone, resulting in improved performance and supportability for the business.
Read the case study
Construction
Techcare provides IT support and cyber services to MonsterPlumb
Learn how Techcare migrated MonsterPlumb to the cloud and improved their network connectivity. Techcare provides MonsterPlumb with on-going IT support services and cybersecurity protection to keep their business running and their data safe.
Read the case study
Arts & Entertainment
Techcare transforms office connectivity for English Touring Theatre
English Touring Theatre (ETT) sought to renovate their office space but faced challenges with outdated infrastructure and connectivity. Techcare provided a comprehensive solution, including installing Cat6 cabling and power to the centre of the room via the floor, improving safety and collaboration.
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Retail
Techcare improved reliability and efficiency at The Kitchen Depot
The Kitchen Depot's CAD software and systems couldn't handle the increasing workload, leading to delays and inefficiencies. Techcare provided a comprehensive solution, including improved security, resulting in faster design completion, enhanced reliability, and increased efficiency.
Read the case study
All case studies
Knowledge hub
The latest thinking, in plain English
Let's talk about your IT.
No hard sell — just a chat about where you are and where you want to be.
You'll speak to a person in Rugeley — not a queue.