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Protecting Yourself from Text Message Phishing


Emily Keeling

Marketing Manager

In our interconnected world, where communication is predominantly digital, the threat of cyber attacks has grown exponentially. One of the most prevalent and insidious forms of these attacks is text message phishing, commonly known as "smishing." This blog aims to shed light on what text message phishing is, the risks it poses, and, most importantly, how to avoid falling victim to it.


What is Text Message Phishing (Smishing)?

Text message phishing, or smishing, is a cyber attack in which fraudsters attempt to deceive individuals into divulging sensitive information or performing certain actions by sending text messages that appear legitimate. These messages often mimic official communications from trusted organisations, such as banks, government agencies, or service providers, in an effort to trick recipients into providing personal information like passwords, credit card numbers, or social security numbers.


Risks Associated with Text Message Phishing:

  1. Identity Theft: Phishers aim to steal personal information to impersonate victims, leading to identity theft and potential financial losses.
  2. Financial Fraud: Once armed with sensitive data, attackers may gain unauthorised access to bank accounts or credit cards, leading to unauthorised transactions and financial losses.
  3. Malware Distribution: Smishing messages may contain malicious links or attachments that, when clicked, can install malware on the victim's device, compromising its security.
  4. Credential Theft: By tricking individuals into providing login credentials, attackers can gain access to various online accounts, leading to unauthorised access and potential data breaches.


How to Avoid Text Message Phishing:

  1. Be Skeptical: Treat unexpected text messages with caution, especially those requesting sensitive information or urging immediate action. Verify the legitimacy of the message by contacting the supposed sender through official channels.
  2. Check the Sender's Number: Examine the sender's phone number carefully. Legitimate organisations usually have official, recognisable phone numbers, and some show the company name instead of the mobile number. Be wary of messages from unknown or suspicious numbers.
  3. Avoid Clicking on Links: Refrain from clicking on links or downloading attachments from unsolicited messages. Verify the URL matches the official website of the purported sender, and don't click on it if you're unsure.
  4. Verify Requests for Personal Information: Legitimate organisations rarely request sensitive information through text messages. If in doubt, contact the organisation directly using official contact information.
  5. Use Security Software: Install reputable security software on your devices to detect and block phishing attempts. Keep the software up to date to ensure optimal protection.
  6. Educate Yourself: Stay informed about common phishing techniques and tactics. Awareness is a powerful defense against falling victim to scams.


Reporting Text Message Phishing:

If you receive a suspicious text message, report it to your mobile carrier by forwarding the message to their designated spam or phishing reporting number. Additionally, inform the organisation being impersonated, to help reduce the amount of other people affected.

Text message phishing poses a significant threat in our digitally connected world. By understanding the risks and adopting proactive measures, individuals can protect themselves from falling prey to smishing attacks. Stay vigilant, question unexpected messages, and empower yourself with knowledge to thwart the attempts of cybercriminals seeking to exploit unsuspecting victims.