IT Support Walsall

Fully Managed IT support for Walsall Businesses

IT support for Walsall-based Businesses

We provide IT support services for companies across Walsall, Staffordshire, and the Great Birmingham area.

Our services don't come in set packages. Instead, we provide a pick-and-mix approach, where you only pay for what you need. Each of our customers has a bespoke package to suit their business problems, and we work with you to find the best solutions for your situation.

Serving businesses across Walsall — from the High Street and Saddlers Centre to the industrial hubs along Bloxwich Lane and the Black Country Route — Techcare delivers fast, reliable IT support. Whether you're near Walsall Arboretum, working in Caldmore or near Walsall College, we ensure your tech keeps pace with your business.

IT support services we help Walsall companies with

You’ll love our support services.

You’re backed by a 15 strong team of IT experts giving you suitable recommendations at the right time. If you need help with specific IT support or disaster readiness, you’ll feel supported right from the start, so you can focus on what you do best, running your business.

Meet the Managed Services Team

A young man with short, curly brown hair. He's wearing a navy jumper.

Lewis

Service Delivery Manager

A man with a full beard and short brown hair wearing a navy shirt.

Chris

Service Desk Supervisor

A man with short brown hair and glasses wearing a navy shirt.

Rob

Systems Engineer

A young man with dark curly hair, wearing a navy shirt.

Daniel

Systems Engineer

A man with a shaven head, short beard, and a cheeky smile.

Dan

Customer Champion

IT Support across the Walsall area

We provide IT services across the Walsall, and the wider West Midlands.

Based in Staffordshire, we can quickly access companies across the Midlands, getting to site quickly to solve your problems face-to-face.

What our clients think

Techcare are always there on the end of the phone to offer technical advice and support. They are always prompt to resolve any issues that we should encounter. Well done Guys. Keep doing what you're doing.

Michelle Palmer-Caulton

Office Manager at Safety Forward

I cannot praise Techcare enough. The entire process from start to finish was smooth and seamless. The team on the day did a fantastic job, worked within our requirements and were very tidy. They communicated well with us and were understanding when I didn't have the technical answers and were patient whilst I tried to find out.

Zaina Ishaq

Community Manager, Carwow

Techcare has been a driving force behind our journey to success here at Crown Bank Dental. With their expert guidance, we've achieved seamless connectivity, streamlined processes, and a newfound peace of mind knowing that our IT needs are in capable hands.

Emma Baskeyfield

Office Manager, Crown Bank Dental

Techcare have been excellent to work with, and the systems they have provided us with are enabling us to meet our plans for current and future growth. A great success.

Duncan Weaver

Owner, MonsterPlumb

Kelly and the Networks Team at Techcare demonstrated an unwavering commitment to ETT, going above and beyond to meet our challenging deadline and budget constraints.. Now, we thrive in a more collaborative environment, confident in the reliability and safety of our network connection.

Kadir Ali

General Manager, English Touring Theatre

Techcare is a professional, can-do company. We have been growing the relationship over the past 12 months, building trust and communication, which are the most important factors to me. The people are fantastic. Everyone cares about the customer and making sure they deliver what they promise.

Huw Jones

Business Systems Controller, Eternis Fine Chemicals

The support Techcare gives us is second to none. We come to them with little queries all the time, but they are always happy to help. Three years on and I can honestly say that making that decision to put an investment into completely overhauling our old-dated system has been well worth it, my only regret is we didn't do it sooner.

Matt O'Farrell

Director, Weldall Architectural Fabrications

All budgets were catered for, all options were explained to us in detail and any questions were answered fully - we were impressed by Techcare's knowledge and professionalism. Our technology systems are now transformed and we are delighted to maintain a fantastic working relationship with Techcare...

Mark McCay

Managing Director, The Kitchen Depot

Techcare has invested in software developers who have helped us work collaboratively to build a bespoke cloud-based contract management system which we're developing and growing as we move on. We've been with the new developer now for 12 months, and it's coming on in leaps and bounds.

Andy Austin

Commercial Manager, Crown Highways

Our specialist industries:

Join the Techcare network

Let's have a chat about what you're looking for in a managed IT support partner.

We'll go into detail about your requirements, what's included, optional extras, and the all-important pricing.

Call us on 0333 015 5100

Frequently Asked Questions

What will an IT Support company do for my Walsall business?

An IT support company takes care of your business technology, ensuring it runs efficiently and securely. Techcare supports Walsall businesses with proactive maintenance, cybersecurity, cloud services, and expert troubleshooting to reduce downtime and drive productivity.

When will I receive support from my IT company?

Techcare provides support during standard business hours 8am-5pm, with 24/7 monitoring of critical systems. Whether remotely or on-site, our engineers are on hand to resolve IT issues quickly and keep your business running smoothly.

How much does IT support cost in Walsall?

The cost of IT support in Walsall depends on your business size, specific needs, and the level of service you require. Techcare offers flexible, scalable pricing tailored to your setup. Get in touch for a free consultation and a custom quote.

What does IT support cover?

IT support includes resolving software and hardware issues, network management, cybersecurity protection, cloud optimisation, and strategic IT planning. Techcare offers tailored support packages to match your business needs and goals.

What is an example of an IT support task?

A typical IT support task might involve fixing a connectivity issue, installing software updates, or setting up secure remote access for your team. Other examples include implementing multi-factor authentication (MFA) and recovering data after a technical fault.