Are you ready for a cyber attack?

Disaster Recovery

Keep your business running — even when the unexpected hits.

At Techcare, we design practical disaster recovery plans for small and medium businesses across the UK. Whether it’s a hardware failure, ransomware attack, accidental data loss, or a site-wide outage, our goal is simple: get your people back to work fast with minimal data loss and disruption.

 

Why disaster recovery matters

Downtime costs money, reputation and customer trust. For many businesses, just a few hours offline can mean missed orders, lost billing, frustrated customers and expensive remediation. A resilient disaster recovery strategy reduces the financial and operational impact of incidents — and gives business leaders confidence that critical services will be restored quickly.

 

Key benefits:

  • Minimised downtime — restore critical systems fast.

  • Reduced data loss — defined recovery points protect vital information.

  • Regulatory & contractual compliance — meet industry and insurer requirements.

  • Clear responsibilities — everyone knows what to do in an incident.

Our approach: practical, tested, repeatable

We don’t offer one-size-fits-all templates. Techcare builds disaster recovery (DR) plans tailored to your business priorities, your infrastructure and your budget. Our process includes:

  1. Business impact analysis (BIA) — identify critical systems, services and data, and the tolerance your business has for downtime and data loss.

  2. Risk assessment — evaluate likelihood and potential impact of threats (power loss, cyber attacks, human error, flooding, etc.).

  3. Recovery objectives — set clear Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for each service.

  4. Design & implementation — design resilient architectures using backups, replication, failover sites and cloud services where appropriate.

  5. Testing & validation — run scheduled tests and realistic drills to ensure the plan works when you need it.

  6. Maintenance & continuous improvement — review and update the plan after changes to your IT, staff or suppliers.

What we provide

Managed backup and restore

Encrypted, automated backups for file servers, databases, virtual machines and cloud workloads. Fast restores with granular file and mailbox recovery.

Replication & failover

Near-real-time replication to a secondary site or cloud environment so that critical services can failover automatically or with minimal manual steps.

Disaster recovery as a service (DRaaS)

A fully managed option where we host your replicated workloads in our secure environment and manage failover, failback and ongoing testing.

Incident response & recovery

Expert-led incident response to contain incidents (including ransomware), recover systems from clean backups and restore business operations.

Documentation & runbooks

Clear, step-by-step recovery runbooks, contact lists and escalation procedures so your team — and ours — can act quickly under pressure.

Testing & exercises

Regular tabletop exercises and live failover tests to prove your DR capabilities and keep runbooks accurate.

 

How we decide the right solution for you

We’ll prioritise services by business impact. For each service we help you decide:

• Is the business tolerant of hours, minutes or days of downtime?

• Which data must be recovered first?

• Do you need full site recovery or selected services only?

• Is a cloud-first approach appropriate, or do you require on-premises redundancy?

• What budget and people are available for DR work?

Disaster recovery checklist (starter)

Use this checklist as a quick reference for essential DR items:

  • Identify critical systems and owners.

  • Ensure backups run daily (or more frequently where needed) and are stored offsite.

  • Keep at least one backup for ransomware protection.

  • Test restores quarterly and full failover annually.

  • Maintain emergency contact and escalation lists.

  • Document recovery runbooks for each critical system.

  • Review the plan after major changes (new systems, mergers, office moves).

Start the free Disaster Readiness Audit now

Start your FREE Disaster Readiness audit