Industrial IT Support

Industrial IT support is about more than keeping systems online — it’s about keeping production moving. In industrial environments, technology is tightly integrated with operations. From manufacturing lines and SCADA systems to supply chain logistics and remote facilities, you need robust, secure, and scalable IT support that’s built for uptime and resilience.

At Techcare, we go beyond break-fix support to deliver industry-ready IT solutions, including custom software development, cybersecurity, AI consultancy, and Wi-Fi infrastructure. Whether you're automating production, safeguarding critical systems, or modernising legacy infrastructure, we bring the expertise to support your industrial operations at scale.

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Areas of the Industrial Sector that we help...

Manufacturing

Architecture

Engineering

Logistics

Agriculture

Civil Engineering

Distribution

Your trusted IT support for the industrial sector

Since 2008, we’ve supported industrial businesses through growth, automation, and digital evolution. We understand the challenges of managing large-scale operations — from maintaining uptime across facilities to integrating OT and IT systems securely and efficiently.

As a hands-on technology partner, we deliver industrial-strength solutions that align with your operational goals. We don’t just provide IT support — we work alongside your teams to improve resilience, streamline production, and drive innovation across your entire industrial ecosystem.

Why we're chosen by the industrial sector for IT Support

Techcare are always there on the end of the phone to offer technical advice and support. They are always prompt to resolve any issues that we should encounter. Well done Guys. Keep doing what you're doing.

Michelle Palmer-Caulton

Office Manager at Safety Forward

I cannot praise Techcare enough. The entire process from start to finish was smooth and seamless. The team on the day did a fantastic job, worked within our requirements and were very tidy. They communicated well with us and were understanding when I didn't have the technical answers and were patient whilst I tried to find out.

Zaina Ishaq

Community Manager, Carwow

Techcare has been a driving force behind our journey to success here at Crown Bank Dental. With their expert guidance, we've achieved seamless connectivity, streamlined processes, and a newfound peace of mind knowing that our IT needs are in capable hands.

Emma Baskeyfield

Office Manager, Crown Bank Dental

Techcare have been excellent to work with, and the systems they have provided us with are enabling us to meet our plans for current and future growth. A great success.

Duncan Weaver

Owner, MonsterPlumb

Kelly and the Networks Team at Techcare demonstrated an unwavering commitment to ETT, going above and beyond to meet our challenging deadline and budget constraints.. Now, we thrive in a more collaborative environment, confident in the reliability and safety of our network connection.

Kadir Ali

General Manager, English Touring Theatre

Techcare is a professional, can-do company. We have been growing the relationship over the past 12 months, building trust and communication, which are the most important factors to me. The people are fantastic. Everyone cares about the customer and making sure they deliver what they promise.

Huw Jones

Business Systems Controller, Eternis Fine Chemicals

The support Techcare gives us is second to none. We come to them with little queries all the time, but they are always happy to help. Three years on and I can honestly say that making that decision to put an investment into completely overhauling our old-dated system has been well worth it, my only regret is we didn't do it sooner.

Matt O'Farrell

Director, Weldall Architectural Fabrications

All budgets were catered for, all options were explained to us in detail and any questions were answered fully - we were impressed by Techcare's knowledge and professionalism. Our technology systems are now transformed and we are delighted to maintain a fantastic working relationship with Techcare...

Mark McCay

Managing Director, The Kitchen Depot

Techcare has invested in software developers who have helped us work collaboratively to build a bespoke cloud-based contract management system which we're developing and growing as we move on. We've been with the new developer now for 12 months, and it's coming on in leaps and bounds.

Andy Austin

Commercial Manager, Crown Highways

IT Support for the industrial sector in action

We don't just talk the talk.

Take a look at our case study with Crown Highways to find out how we took full responsibility of their IT systems to take pressure of the team, and give them peace of mind.

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Choose Techcare for IT Support

Is your industrial IT struggling to keep up with rapid change?

Industrial environments face growing pressure to modernise — from integrating legacy systems with new technologies to managing connected devices, securing operational technology (OT), and supporting remote access across complex infrastructures. With safety, uptime, and compliance on the line, outdated IT can quickly become a liability.

How we help

At Techcare, we go beyond basic support — we help you build a smarter, more resilient industrial operation. From automation and AI to cybersecurity and cloud-connected infrastructure, we bring deep expertise in both IT and industrial processes.

We take a consultative approach, aligning with your production goals, operational constraints, and compliance needs. Whether you're modernising factory systems, improving plant connectivity, or securing your entire OT network, our industrial IT support helps you drive performance and maintain control — without disruption.

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What our Managed IT Support does

Our core service offering

Security

Protecting your company’s cybersecurity safeguards against digital threats and keeps your business afloat.

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Support

Offering complete proactive and reactive support and advice as an outsourced IT or co-managed IT provider.

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Connectivity

Network infrastructure installations created to enhance productivity and improve the performance of your IT systems.

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Consultancy

Our technology experts find the root cause of your problems and put the right technology in place to solve them.

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IT Solutions for a range of Sectors

We provide Managed IT Support for a variety of services:

Why choose Techcare for your IT support needs?

Our IT services support business growth. As one of the UK's NextGen MSPs, we're a growing company that knows how to support other growing companies.

We're outcome focused. We know that most business owners just want their problems solved — it not always about how it's solved, as long as the desired outcome is achieved.

Excellent customer service is our speciality. We have an average feedback score of 4.84/5, and a phenomenal 100+ NPS score.

Get IT Support for the industrial sector

FIll in our form and we'll get in touch to discuss your IT support requirements and expectations.

Complete the form or call us on 0333 015 5100

Frequently asked questions

What’s the difference between regular IT support and industrial IT support?

Industrial IT support includes everything you'd expect from standard IT services but tailored for environments where uptime, safety, and integration with operational technology (OT) are critical. It involves supporting production systems, legacy equipment, and compliance-heavy infrastructure alongside traditional IT.

Can you support both our IT and OT environments?

Yes. We bridge the gap between IT (Information Technology) and OT (Operational Technology), helping you manage and secure everything from office networks to factory-floor systems. Our team understands the unique requirements of industrial control systems, SCADA networks, and IoT integrations.

How do you minimise downtime during system upgrades or maintenance?

We schedule all upgrades and maintenance around your operational hours and critical production times. Our team works closely with yours to build detailed rollout plans that reduce risk and avoid costly disruption.

What cybersecurity measures do you offer for industrial systems?

We offer layered cybersecurity solutions tailored for industrial environments, including network segmentation, endpoint protection, real-time monitoring, secure remote access, and compliance support for standards like ISO 27001 and NIST.

Can you help us modernise our legacy systems?

Absolutely. We specialise in integrating and modernising legacy industrial systems — ensuring they work seamlessly with newer technologies, cloud platforms, and analytics tools, without compromising performance or security.

Industrial IT Support

Areas of the Industrial Sector that we help...

Manufacturing

Architecture

Engineering

Logistics

Agriculture

Civil Engineering

Distribution

Your trusted IT support for the industrial sector

Why we're chosen by the industrial sector for IT Support

Michelle Palmer-Caulton

Office Manager at Safety Forward

Zaina Ishaq

Community Manager, Carwow

Emma Baskeyfield

Office Manager, Crown Bank Dental

Duncan Weaver

Owner, MonsterPlumb

Kadir Ali

General Manager, English Touring Theatre

Huw Jones

Business Systems Controller, Eternis Fine Chemicals

Matt O'Farrell

Director, Weldall Architectural Fabrications

Mark McCay

Managing Director, The Kitchen Depot

Andy Austin

Commercial Manager, Crown Highways

IT Support for the industrial sector in action

Let's get started.

Is your industrial IT struggling to keep up with rapid change?

How we help

What our Managed IT Support does

Our core service offering

Security

Support

Connectivity

Consultancy

IT Solutions for a range of Sectors

Why choose Techcare for your IT support needs?

Get IT Support for the industrial sector

Frequently asked questions

What’s the difference between regular IT support and industrial IT support?

Can you support both our IT and OT environments?

How do you minimise downtime during system upgrades or maintenance?

What cybersecurity measures do you offer for industrial systems?

Can you help us modernise our legacy systems?

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