Get IT support from us

Tired of below par customer service from your MSP? Or looking for additional IT support?

Receive dependable managed IT support from Techcare.

The joys of a managed IT support partner

There's loads of reasons why you might be looking for an IT support partner. Maybe you're looking to move to a more dependable IT support partner, or maybe you've experienced growth and it's time to get some external support to help your keep your tech up and running?

A managed IT support partner takes on the responsibility of your technology. So whenever there's an issue with your tech, there's a dedicated team ready to get you back up and running. From a password reset, to a network outage, our master problem solvers will sort you out.

Got a problem?

We can solve it.

Staff shortages
Outdated systems and paper-based processes
Cybersecurity risks
Complex processes
High customer expectations

Meet the Managed Services Team

A young man with short, curly brown hair. He's wearing a navy jumper.

Lewis

Service Delivery Manager

A man with a full beard and short brown hair wearing a navy shirt.

Chris

Service Desk Supervisor

A man with short brown hair and glasses wearing a navy shirt.

Rob

Systems Engineer

A young man with dark curly hair, wearing a navy shirt.

Daniel

Systems Engineer

A man with a shaven head, short beard, and a cheeky smile.

Dan

Customer Champion

Left feeling disappointed by your managed IT support provider?

Poor customer service, several missed SLAs’ (service level agreements), and you’re still waiting for a simple phone issue resolution. What gives?

Slow and impersonal Managed IT Support Services are a big turn off. Especially if no one knows you or your company's name. So working with a managed IT service provider you trust and proactively manages your business, helps takes that extra bit of pain away.

That’s where we can help.

Co-managed IT services from a team you can trust

You’re trying to manage your IT in-house but struggling to find people with suitable skill sets. A drain on your resources, time-consuming, and you feel further away from your overall business goals.

You also need someone you can trust to keep your systems running smoothly, allowing you to focus on more significant infrastructure projects as your business grows.

We’ll provide you with a team of specialists who will work closely with your internal IT department, satisfying all your needs. We’re here to help you fill the knowledge/skills gap and give you back the peace of mind that comes with knowing your IT is in safe hands.

What our clients think

Techcare are always there on the end of the phone to offer technical advice and support. They are always prompt to resolve any issues that we should encounter. Well done Guys. Keep doing what you're doing.

Michelle Palmer-Caulton

Office Manager at Safety Forward

I cannot praise Techcare enough. The entire process from start to finish was smooth and seamless. The team on the day did a fantastic job, worked within our requirements and were very tidy. They communicated well with us and were understanding when I didn't have the technical answers and were patient whilst I tried to find out.

Zaina Ishaq

Community Manager, Carwow

Techcare has been a driving force behind our journey to success here at Crown Bank Dental. With their expert guidance, we've achieved seamless connectivity, streamlined processes, and a newfound peace of mind knowing that our IT needs are in capable hands.

Emma Baskeyfield

Office Manager, Crown Bank Dental

Techcare have been excellent to work with, and the systems they have provided us with are enabling us to meet our plans for current and future growth. A great success.

Duncan Weaver

Owner, MonsterPlumb

Kelly and the Networks Team at Techcare demonstrated an unwavering commitment to ETT, going above and beyond to meet our challenging deadline and budget constraints.. Now, we thrive in a more collaborative environment, confident in the reliability and safety of our network connection.

Kadir Ali

General Manager, English Touring Theatre

Techcare is a professional, can-do company. We have been growing the relationship over the past 12 months, building trust and communication, which are the most important factors to me. The people are fantastic. Everyone cares about the customer and making sure they deliver what they promise.

Huw Jones

Business Systems Controller, Eternis Fine Chemicals

The support Techcare gives us is second to none. We come to them with little queries all the time, but they are always happy to help. Three years on and I can honestly say that making that decision to put an investment into completely overhauling our old-dated system has been well worth it, my only regret is we didn't do it sooner.

Matt O'Farrell

Director, Weldall Architectural Fabrications

All budgets were catered for, all options were explained to us in detail and any questions were answered fully - we were impressed by Techcare's knowledge and professionalism. Our technology systems are now transformed and we are delighted to maintain a fantastic working relationship with Techcare...

Mark McCay

Managing Director, The Kitchen Depot

Techcare has invested in software developers who have helped us work collaboratively to build a bespoke cloud-based contract management system which we're developing and growing as we move on. We've been with the new developer now for 12 months, and it's coming on in leaps and bounds.

Andy Austin

Commercial Manager, Crown Highways

Join the Techcare network

Let's have a chat about what you're looking for in a managed IT support partner.

We'll go into detail about your requirements, what's included, optional extras, and the all-important pricing.

Give us a call or fill in our form.

Our latest IT support blog articles

What Does an MSP Do for Construction Businesses?

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8 challenges in Construction (and reducing them with technology)

Discover the top challenges facing the construction industry today, from rising costs to cybersecurity risks, and explore how technology can help.

Restarting vs Shutting Down your PC

Restarting your PC is essential for installing updates, whereas shutting down often just puts it into a low-power state.

Why Mandatory MFA is essential for business security

Mandatory MFA blocks 99.2% of attacks. Learn why businesses must enforce multi-factor authentication for security.

Outsourcing Your IT: When Is The Right Time?

Discover when to outsource IT services, the benefits of managed IT, and how to choose between in-house vs. outsourced IT support.

Top 5 Underrated Microsoft 365 Apps

Microsoft 365 is made up of a bunch of applications, and you're not getting the most out of your Microsoft license. Here are our top underrated M365 apps.

Outlook App vs Gmail App – What’s the difference?

Gmail and Outlook are two of the most popular mail apps. But what's the difference between the two, and which app is best for your business?

New Outlook for Windows – what’s the difference?

Microsoft has released a new version of Outlook, bringing consistency across all Outlook users. What has changed? Let's dive in.

Using Microsoft 365 to Improve Workplace Accessibility

Discover how Microsoft 365’s powerful accessibility features can help you create a more inclusive and productive workplace for every team member.

A Guide to VoIP (Voice Operated Internet Protocol)

VoIP - Voice over Internet Protocol - is a technology that allows you to talk over the internet, rather than traditional phone lines. You can chat via voice, or even video.

What is Power Automate? Why should you use it?

Power Automate is included in Microsoft 365 licenses and improves productivity and efficiency across a whole business.

What are Managed Email Signatures?

What are managed email signatures, and why should every business have them? Discover our top 5 benefits.

Get IT support from us

Tired of below par customer service from your MSP? Or looking for additional IT support?

Receive dependable managed IT support from Techcare.

The joys of a managed IT support partner

Got a problem?

We can solve it.

Meet the Managed Services Team

Lewis

Chris

Rob

Daniel

Dan

Left feeling disappointed by your managed IT support provider?

Co-managed IT services from a team you can trust

What our clients think

Michelle Palmer-Caulton

Office Manager at Safety Forward

Zaina Ishaq

Community Manager, Carwow

Emma Baskeyfield

Office Manager, Crown Bank Dental

Duncan Weaver

Owner, MonsterPlumb

Kadir Ali

General Manager, English Touring Theatre

Huw Jones

Business Systems Controller, Eternis Fine Chemicals

Matt O'Farrell

Director, Weldall Architectural Fabrications

Mark McCay

Managing Director, The Kitchen Depot

Andy Austin

Commercial Manager, Crown Highways

Join the Techcare network

Our latest IT support blog articles

What Does an MSP Do for Construction Businesses?

8 challenges in Construction (and reducing them with technology)

Restarting vs Shutting Down your PC

Why Mandatory MFA is essential for business security

Outsourcing Your IT: When Is The Right Time?

Top 5 Underrated Microsoft 365 Apps

Outlook App vs Gmail App – What’s the difference?

New Outlook for Windows – what’s the difference?

Using Microsoft 365 to Improve Workplace Accessibility

A Guide to VoIP (Voice Operated Internet Protocol)

What is Power Automate? Why should you use it?

What are Managed Email Signatures?

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