IT Support for IT Managers

IT support for IT managers is more than just solving problems — it’s about empowering your team to deliver seamless technology services. For small IT teams juggling daily tasks and strategic projects, having reliable co-managed support means extra expertise, scalable resources, and faster issue resolution without the overhead of expanding your team.

At Techcare, we partner with your existing IT department to provide tailored, collaborative support — including custom software development, cybersecurity, AI consultancy, and Wi-Fi infrastructure. Whether you’re managing infrastructure upgrades, enhancing security, or automating routine tasks, we help you extend your team’s capabilities and focus on strategic priorities.

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Your trusted IT support for IT managers

Since 2008, we’ve partnered with IT managers and small internal teams to support growth, digital transformation, and operational improvements. We understand the challenges of balancing daily IT demands with strategic initiatives — and the need to maintain system uptime, security, and smooth collaboration.

As a proactive co-managed IT partner, we deliver solutions that complement your team’s goals. We don’t just provide IT support — we work alongside your staff to boost efficiency, accelerate project delivery, and future-proof your IT infrastructure.

Why we're chosen by IT Managers for IT Support

Techcare are always there on the end of the phone to offer technical advice and support. They are always prompt to resolve any issues that we should encounter. Well done Guys. Keep doing what you're doing.

Michelle Palmer-Caulton

Office Manager at Safety Forward

I cannot praise Techcare enough. The entire process from start to finish was smooth and seamless. The team on the day did a fantastic job, worked within our requirements and were very tidy. They communicated well with us and were understanding when I didn't have the technical answers and were patient whilst I tried to find out.

Zaina Ishaq

Community Manager, Carwow

Techcare has been a driving force behind our journey to success here at Crown Bank Dental. With their expert guidance, we've achieved seamless connectivity, streamlined processes, and a newfound peace of mind knowing that our IT needs are in capable hands.

Emma Baskeyfield

Office Manager, Crown Bank Dental

Techcare have been excellent to work with, and the systems they have provided us with are enabling us to meet our plans for current and future growth. A great success.

Duncan Weaver

Owner, MonsterPlumb

Kelly and the Networks Team at Techcare demonstrated an unwavering commitment to ETT, going above and beyond to meet our challenging deadline and budget constraints.. Now, we thrive in a more collaborative environment, confident in the reliability and safety of our network connection.

Kadir Ali

General Manager, English Touring Theatre

Techcare is a professional, can-do company. We have been growing the relationship over the past 12 months, building trust and communication, which are the most important factors to me. The people are fantastic. Everyone cares about the customer and making sure they deliver what they promise.

Huw Jones

Business Systems Controller, Eternis Fine Chemicals

The support Techcare gives us is second to none. We come to them with little queries all the time, but they are always happy to help. Three years on and I can honestly say that making that decision to put an investment into completely overhauling our old-dated system has been well worth it, my only regret is we didn't do it sooner.

Matt O'Farrell

Director, Weldall Architectural Fabrications

All budgets were catered for, all options were explained to us in detail and any questions were answered fully - we were impressed by Techcare's knowledge and professionalism. Our technology systems are now transformed and we are delighted to maintain a fantastic working relationship with Techcare...

Mark McCay

Managing Director, The Kitchen Depot

Techcare has invested in software developers who have helped us work collaboratively to build a bespoke cloud-based contract management system which we're developing and growing as we move on. We've been with the new developer now for 12 months, and it's coming on in leaps and bounds.

Andy Austin

Commercial Manager, Crown Highways

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Choose Techcare for IT Support

Is your IT team stretched too thin?

IT managers face increasing pressure to support evolving business needs — from integrating legacy systems with cloud solutions, enabling secure remote access, to managing infrastructure across multiple locations. Balancing daily firefighting with strategic IT projects can be tough, but falling behind risks downtime, security gaps, and frustrated users.

How we help

At Techcare, we don’t just react to problems — we become an extension of your IT team, helping you build a smarter, more resilient IT environment. Whether it’s automation and AI, cybersecurity, or cloud infrastructure, we provide expert support tailored to your team’s needs.

Our collaborative approach means we work side-by-side with your IT staff to align technology with business goals — whether that’s improving system performance, enhancing security compliance, or scaling IT resources efficiently. With our co-managed IT support, you gain flexibility, expertise, and peace of mind to focus on what matters most.

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What our Managed IT Support does

Our core service offering

Security

Protecting your company’s cybersecurity safeguards against digital threats and keeps your business afloat.

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Support

Offering complete proactive and reactive support and advice as an outsourced IT or co-managed IT provider.

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Connectivity

Network infrastructure installations created to enhance productivity and improve the performance of your IT systems.

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Consultancy

Our technology experts find the root cause of your problems and put the right technology in place to solve them.

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IT Solutions for a range of Sectors

We provide Managed IT Support for a variety of services:

Why choose Techcare for your IT support needs?

Our IT services support business growth. As one of the UK's NextGen MSPs, we're a growing company that knows how to support other growing companies.

We're outcome focused. We know that most business owners just want their problems solved — it not always about how it's solved, as long as the desired outcome is achieved.

Excellent customer service is our speciality. We have an average feedback score of 4.84/5, and a phenomenal 100+ NPS score.

Co-managed IT support to support IT managers

FIll in our form and we'll get in touch to discuss your IT support requirements and expectations.

Complete the form or call us on 0333 015 5100

Frequently asked questions

What is co-managed IT support and how does it work?

Co-managed IT support means Techcare works alongside your existing IT team, providing additional expertise, resources, and coverage. We help with tasks like handling complex issues, managing projects, or covering during peak times, allowing your team to focus on strategic initiatives.

How can co-managed support help my small IT team?

Co-managed support adds extra capacity and specialist skills to your team. This helps reduce burnout, improves response times, and ensures you have the right expertise on hand for cybersecurity, cloud migrations, automation, and more.

Will Techcare handle all IT issues or only specific areas?

We tailor our support to fit your needs. You decide how much or how little you want us to manage — whether it’s full help desk support, handling specific technologies, or consulting on strategy and projects.

How does co-managed IT support improve security?

We provide ongoing monitoring, threat detection, and compliance guidance to strengthen your security posture. By working closely with your IT team, we ensure security best practices are implemented and maintained.

Can Techcare help with cloud migration and automation?

Absolutely. Our team has deep expertise in cloud infrastructure and AI-driven automation. We assist your IT managers in planning, executing, and managing migrations and automation projects to boost efficiency and scalability.

IT Support for IT Managers

Your trusted IT support for IT managers

Why we're chosen by IT Managers for IT Support

Michelle Palmer-Caulton

Office Manager at Safety Forward

Zaina Ishaq

Community Manager, Carwow

Emma Baskeyfield

Office Manager, Crown Bank Dental

Duncan Weaver

Owner, MonsterPlumb

Kadir Ali

General Manager, English Touring Theatre

Huw Jones

Business Systems Controller, Eternis Fine Chemicals

Matt O'Farrell

Director, Weldall Architectural Fabrications

Mark McCay

Managing Director, The Kitchen Depot

Andy Austin

Commercial Manager, Crown Highways

Let's get started.

Is your IT team stretched too thin?

How we help

What our Managed IT Support does

Our core service offering

Security

Support

Connectivity

Consultancy

IT Solutions for a range of Sectors

Why choose Techcare for your IT support needs?

Co-managed IT support to support IT managers

Frequently asked questions

What is co-managed IT support and how does it work?

How can co-managed support help my small IT team?

Will Techcare handle all IT issues or only specific areas?

How does co-managed IT support improve security?

Can Techcare help with cloud migration and automation?

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