IT Support for Medium Businesses

IT support is essential for medium-sized businesses. As your business grows, so do the demands on your technology — from supporting more users and systems to managing compliance, data security, and operational efficiency. You need reliable, scalable IT to stay agile and competitive.

We don’t just offer IT support — we deliver strategic, tailored solutions, including custom software development, cybersecurity, AI consultancy, and Wi-Fi installations. Whether you’re optimising processes, protecting critical data, or enabling hybrid teams, we help medium businesses scale confidently and perform at their best.

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Your trusted IT support for Medium Businesses

Since 2008, we’ve supported businesses through every stage of growth. We understand the unique challenges that come with scaling teams, managing multiple systems, and maintaining performance across departments.

As a growing business ourselves, we know the importance of future-ready technology. That’s why we don’t just provide IT support — we act as a trusted partner, helping you overcome operational roadblocks and drive continuous improvement.

Why we're chosen by Medium Businesses for IT Support

Techcare are always there on the end of the phone to offer technical advice and support. They are always prompt to resolve any issues that we should encounter. Well done Guys. Keep doing what you're doing.

Michelle Palmer-Caulton

Office Manager at Safety Forward

I cannot praise Techcare enough. The entire process from start to finish was smooth and seamless. The team on the day did a fantastic job, worked within our requirements and were very tidy. They communicated well with us and were understanding when I didn't have the technical answers and were patient whilst I tried to find out.

Zaina Ishaq

Community Manager, Carwow

Techcare has been a driving force behind our journey to success here at Crown Bank Dental. With their expert guidance, we've achieved seamless connectivity, streamlined processes, and a newfound peace of mind knowing that our IT needs are in capable hands.

Emma Baskeyfield

Office Manager, Crown Bank Dental

Techcare have been excellent to work with, and the systems they have provided us with are enabling us to meet our plans for current and future growth. A great success.

Duncan Weaver

Owner, MonsterPlumb

Kelly and the Networks Team at Techcare demonstrated an unwavering commitment to ETT, going above and beyond to meet our challenging deadline and budget constraints.. Now, we thrive in a more collaborative environment, confident in the reliability and safety of our network connection.

Kadir Ali

General Manager, English Touring Theatre

Techcare is a professional, can-do company. We have been growing the relationship over the past 12 months, building trust and communication, which are the most important factors to me. The people are fantastic. Everyone cares about the customer and making sure they deliver what they promise.

Huw Jones

Business Systems Controller, Eternis Fine Chemicals

The support Techcare gives us is second to none. We come to them with little queries all the time, but they are always happy to help. Three years on and I can honestly say that making that decision to put an investment into completely overhauling our old-dated system has been well worth it, my only regret is we didn't do it sooner.

Matt O'Farrell

Director, Weldall Architectural Fabrications

All budgets were catered for, all options were explained to us in detail and any questions were answered fully - we were impressed by Techcare's knowledge and professionalism. Our technology systems are now transformed and we are delighted to maintain a fantastic working relationship with Techcare...

Mark McCay

Managing Director, The Kitchen Depot

Techcare has invested in software developers who have helped us work collaboratively to build a bespoke cloud-based contract management system which we're developing and growing as we move on. We've been with the new developer now for 12 months, and it's coming on in leaps and bounds.

Andy Austin

Commercial Manager, Crown Highways

IT Support for Medium Businesses in action

We don't just talk the talk.

Take a look at our case study with Fullbrook Nursery to find out how we took full responsibility of their IT systems to take pressure of the team, and give them peace of mind.

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Choose Techcare for IT Support

Finding it hard to keep pace with evolving tech?

Medium-sized businesses often face increasing pressure to modernise — whether that’s integrating new systems, supporting hybrid teams, or responding to rising cybersecurity threats. With so many competing priorities, it’s easy for IT strategy to take a back seat. But falling behind can mean missed opportunities, inefficiencies, and serious risk exposure.

How we help

At Techcare, we don’t just keep your IT running — we keep you moving forward. From AI and automation to cybersecurity and cloud infrastructure, we stay ahead of tech trends so you don’t have to.

We take a consultative approach — understanding your goals, processes, and challenges — and recommend the right solutions to improve performance, ensure compliance, and scale with confidence. With our managed IT support and expert guidance, you can turn your IT into a strategic advantage.

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What our Managed IT Support does

Our core service offering

Security

Protecting your company’s cybersecurity safeguards against digital threats and keeps your business afloat.

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Support

Offering complete proactive and reactive support and advice as an outsourced IT or co-managed IT provider.

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Connectivity

Network infrastructure installations created to enhance productivity and improve the performance of your IT systems.

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Consultancy

Our technology experts find the root cause of your problems and put the right technology in place to solve them.

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IT Solutions for a range of Sectors

We provide Managed IT Support for a variety of services:

Why choose Techcare for your IT support needs?

Our IT services support business growth. As one of the UK's NextGen MSPs, we're a growing company that knows how to support other growing companies.

We're outcome focused. We know that most business owners just want their problems solved — it not always about how it's solved, as long as the desired outcome is achieved.

Excellent customer service is our speciality. We have an average feedback score of 4.84/5, and a phenomenal 100+ NPS score.

Get IT Support for your Medium Business

FIll in our form and we'll get in touch to discuss your IT support requirements and expectations.

Complete the form or call us on 0333 015 5100

Frequently asked questions

What does your IT support for medium-sized businesses include?

Our support covers everything from day-to-day troubleshooting and user support to proactive system monitoring, patching, cybersecurity, cloud management, and strategic IT consultancy. We tailor our service to fit your infrastructure, industry, and growth plans.

How do you handle IT support across multiple locations or hybrid teams?

We’re experienced in supporting distributed workforces. Whether you operate from several offices or have remote/hybrid teams, we ensure consistent IT performance with secure access, remote monitoring, cloud solutions, and fast-response support wherever your users are.

Can you work alongside our in-house IT team?

Absolutely. We often act as an extension of internal IT departments — taking on escalations, handling infrastructure, managing projects, or simply freeing up your team so they can focus on strategic priorities.

How do you ensure cybersecurity for medium-sized organisations?

We implement layered protection across endpoints, networks, and cloud services. This includes advanced threat detection, regular vulnerability scans, patch management, staff training, and compliance support — all tailored to your industry and risk level.

What makes Techcare different from other IT providers?

We go beyond fixing problems. Our team works closely with you to align IT with your business goals, improve productivity, reduce risk, and support long-term growth. With a consultative approach, proven experience, and a personal touch, we become a true technology partner.

IT Support for Medium Businesses

Your trusted IT support for Medium Businesses

Why we're chosen by Medium Businesses for IT Support

Michelle Palmer-Caulton

Office Manager at Safety Forward

Zaina Ishaq

Community Manager, Carwow

Emma Baskeyfield

Office Manager, Crown Bank Dental

Duncan Weaver

Owner, MonsterPlumb

Kadir Ali

General Manager, English Touring Theatre

Huw Jones

Business Systems Controller, Eternis Fine Chemicals

Matt O'Farrell

Director, Weldall Architectural Fabrications

Mark McCay

Managing Director, The Kitchen Depot

Andy Austin

Commercial Manager, Crown Highways

IT Support for Medium Businesses in action

Let's get started.

Finding it hard to keep pace with evolving tech?

How we help

What our Managed IT Support does

Our core service offering

Security

Support

Connectivity

Consultancy

IT Solutions for a range of Sectors

Why choose Techcare for your IT support needs?

Get IT Support for your Medium Business

Frequently asked questions

What does your IT support for medium-sized businesses include?

How do you handle IT support across multiple locations or hybrid teams?

Can you work alongside our in-house IT team?

How do you ensure cybersecurity for medium-sized organisations?

What makes Techcare different from other IT providers?

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