IT Support for Opticians

Reliable IT support is essential for opticians. From managing patient appointments and clinical records to operating diagnostic equipment and ensuring smooth retail operations, your technology needs to run efficiently, securely, and without interruption.

We go beyond basic IT support — offering tailored solutions like custom software development, cybersecurity, AI consultancy, and Wi-Fi installations. Whether you’re streamlining patient check-ins, protecting sensitive medical data, or ensuring seamless connectivity across branches, we help opticians operate smarter and deliver outstanding care.

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Your trusted IT support for opticians

We support businesses across healthcare, retail, and professional services — giving us a deep understanding of the unique IT challenges opticians face.

From managing clinical systems and in-store technology to securing sensitive patient data, we know how to keep your practice running smoothly. Whether you're an independent optician or part of a larger group, we tailor our solutions to help you deliver seamless care and customer service with confidence.

Why we're chosen by opticians for IT Support

Techcare are always there on the end of the phone to offer technical advice and support. They are always prompt to resolve any issues that we should encounter. Well done Guys. Keep doing what you're doing.

Michelle Palmer-Caulton

Office Manager at Safety Forward

I cannot praise Techcare enough. The entire process from start to finish was smooth and seamless. The team on the day did a fantastic job, worked within our requirements and were very tidy. They communicated well with us and were understanding when I didn't have the technical answers and were patient whilst I tried to find out.

Zaina Ishaq

Community Manager, Carwow

Techcare has been a driving force behind our journey to success here at Crown Bank Dental. With their expert guidance, we've achieved seamless connectivity, streamlined processes, and a newfound peace of mind knowing that our IT needs are in capable hands.

Emma Baskeyfield

Office Manager, Crown Bank Dental

Techcare have been excellent to work with, and the systems they have provided us with are enabling us to meet our plans for current and future growth. A great success.

Duncan Weaver

Owner, MonsterPlumb

Kelly and the Networks Team at Techcare demonstrated an unwavering commitment to ETT, going above and beyond to meet our challenging deadline and budget constraints.. Now, we thrive in a more collaborative environment, confident in the reliability and safety of our network connection.

Kadir Ali

General Manager, English Touring Theatre

Techcare is a professional, can-do company. We have been growing the relationship over the past 12 months, building trust and communication, which are the most important factors to me. The people are fantastic. Everyone cares about the customer and making sure they deliver what they promise.

Huw Jones

Business Systems Controller, Eternis Fine Chemicals

The support Techcare gives us is second to none. We come to them with little queries all the time, but they are always happy to help. Three years on and I can honestly say that making that decision to put an investment into completely overhauling our old-dated system has been well worth it, my only regret is we didn't do it sooner.

Matt O'Farrell

Director, Weldall Architectural Fabrications

All budgets were catered for, all options were explained to us in detail and any questions were answered fully - we were impressed by Techcare's knowledge and professionalism. Our technology systems are now transformed and we are delighted to maintain a fantastic working relationship with Techcare...

Mark McCay

Managing Director, The Kitchen Depot

Techcare has invested in software developers who have helped us work collaboratively to build a bespoke cloud-based contract management system which we're developing and growing as we move on. We've been with the new developer now for 12 months, and it's coming on in leaps and bounds.

Andy Austin

Commercial Manager, Crown Highways

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Choose Techcare for IT Support

Struggling to keep up with technology in your optical practice?

Independent opticians and growing practices often find it challenging to stay ahead of evolving technology. From managing patient records and appointment systems to integrating diagnostic equipment and staying compliant with data protection regulations — IT can quickly become overwhelming. And when you're focused on providing excellent care, it's easy for tech to fall behind.

How we help

At Techcare, we take the pressure off your practice. We stay ahead of the latest developments in AI, cybersecurity, and cloud technology so your systems are reliable, secure, and future-ready.

We take time to understand how your optical practice operates — from front-of-house to the exam room — and recommend technology that improves efficiency, protects sensitive patient data, and supports your growth. With our managed IT support, cybersecurity services, and trusted advice, you can focus on your patients while we keep your technology in perfect vision.

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What our Managed IT Support does

Our core service offering

Security

Protecting your company’s cybersecurity safeguards against digital threats and keeps your business afloat.

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Support

Offering complete proactive and reactive support and advice as an outsourced IT or co-managed IT provider.

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Connectivity

Network infrastructure installations created to enhance productivity and improve the performance of your IT systems.

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Consultancy

Our technology experts find the root cause of your problems and put the right technology in place to solve them.

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IT Solutions for a range of Sectors

We provide Managed IT Support for a variety of services:

Why choose Techcare for your IT support needs?

Our IT services support business growth. As one of the UK's NextGen MSPs, we're a growing company that knows how to support other growing companies.

We're outcome focused. We know that most business owners just want their problems solved — it not always about how it's solved, as long as the desired outcome is achieved.

Excellent customer service is our speciality. We have an average feedback score of 4.84/5, and a phenomenal 100+ NPS score.

Get IT Support for opticians

FIll in our form and we'll get in touch to discuss your IT support requirements and expectations.

Complete the form or call us on 0333 015 5100

Frequently asked questions

What kind of IT systems do opticians typically need support with?

Opticians often use a mix of practice management software, appointment booking systems, diagnostic equipment, and secure data storage. We support all of these systems — ensuring smooth day-to-day operations, seamless integrations, and minimal downtime.

Can you help us stay compliant with data protection laws like GDPR?

Yes. We help optical practices handle patient data securely, implement the right backup and encryption measures, and maintain GDPR compliance across your systems.

Do you support specialist optometry or diagnostic equipment?

We’re experienced in working with industry-specific hardware and software. We’ll liaise with your equipment providers to ensure everything is properly configured and supported within your IT infrastructure.

What happens if our systems go down during business hours?

Our responsive helpdesk and remote support team are available when you need us most. We prioritise urgent issues to get your systems back up and running with minimal disruption to patient care.

Can you help us plan for future technology upgrades?

Absolutely. As your IT partner, we’ll work with you to create a tailored roadmap — helping you modernise systems, adopt new technologies like AI or cloud-based platforms, and scale as your practice grows.

IT Support for Opticians

Your trusted IT support for opticians

Why we're chosen by opticians for IT Support

Michelle Palmer-Caulton

Office Manager at Safety Forward

Zaina Ishaq

Community Manager, Carwow

Emma Baskeyfield

Office Manager, Crown Bank Dental

Duncan Weaver

Owner, MonsterPlumb

Kadir Ali

General Manager, English Touring Theatre

Huw Jones

Business Systems Controller, Eternis Fine Chemicals

Matt O'Farrell

Director, Weldall Architectural Fabrications

Mark McCay

Managing Director, The Kitchen Depot

Andy Austin

Commercial Manager, Crown Highways

Let's get started.

Struggling to keep up with technology in your optical practice?

How we help

What our Managed IT Support does

Our core service offering

Security

Support

Connectivity

Consultancy

IT Solutions for a range of Sectors

Why choose Techcare for your IT support needs?

Get IT Support for opticians

Frequently asked questions

What kind of IT systems do opticians typically need support with?

Can you help us stay compliant with data protection laws like GDPR?

Do you support specialist optometry or diagnostic equipment?

What happens if our systems go down during business hours?

Can you help us plan for future technology upgrades?

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