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IT Support Chester

Fully Managed IT support for business in Chester

Call us on 0333 015 5100

Managed IT support for businesses in Chester

Looking for trusted IT support in Chester? Techcare keeps your business technology running seamlessly, so you can stay focused on growth, innovation, and delivering for your customers.

We provide expert IT support throughout Chester and the surrounding areas, offering fast response times, proactive maintenance, and cybersecurity solutions tailored to your business goals. Whether you’re based in the city centre, Hoole, Handbridge, or the wider Cheshire area, our team is here to keep your systems secure and efficient.

If your current IT provider isn’t giving you the reliability, communication, or strategic guidance your business needs, Techcare delivers proactive, expert-led support you can count on.

Switch to IT support in Chester that helps your business perform at its best.

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IT support services for Chester businesses

As a trusted IT support company in Chester, Techcare delivers tailored support packages through our dedicated team of 15+ IT professionals. We combine strategic guidance with hands-on technical expertise to keep your business running efficiently and securely.

Whether you’re looking for reliable IT services or want to protect your organisation with a comprehensive disaster readiness audit, our responsive service desk ensures you’re supported from day one.

 

Fully managed IT support in Chester

Our Managed IT Services in Chester take complete care of your technology environment, allowing your team to focus on what matters most — running and growing your business. When technical challenges arise, our experienced engineers act as your first point of contact, resolving issues swiftly, reducing downtime, and ensuring smooth operations under clear SLA agreements.

With a flexible Managed IT Support plan, you can strengthen your setup with advanced solutions such as Microsoft 365, VoIP phone systems, Managed Cybersecurity, enterprise-grade firewalls, Cloud Migration, and more. Techcare helps Chester businesses build a reliable IT foundation that supports growth, boosts productivity, and secures long-term success.

Co-managed IT services in Chester

Running your IT in-house but finding it difficult to access the right expertise? Many growing businesses in Chester face this challenge — it can stretch internal resources, take up valuable time, and shift focus away from key business priorities.

By partnering with a trusted IT support company in Chester, you’ll benefit from proactive, expert-led support that keeps your systems performing at their best while enabling your in-house team to concentrate on strategy and innovation.

Our skilled engineers collaborate with your internal IT staff to fill skills gaps, strengthen cybersecurity, and enhance technical capability. With Techcare’s co-managed IT services in Chester, you gain a true partnership that keeps your IT environment secure, efficient, and aligned with your long-term business goals.

Co-managed IT Support

Chris Emily Techcare

Managed Microsoft 365

We’ve created our Microsoft 365 Secure solution, offering 360-degree protection for your users’ mailbox data. All Microsoft 365 Secure packages include UK helpdesk support from Techcare, to ensure your users get the most out of your Microsoft 365 apps such as Outlook, OneDrive, and Teams. 

Managed Microsoft 365

Managed VoIP

Yes, everything is becoming more digitalised, but phone calls are still a go-to communication method for so many people. Effective call management simply makes your employee’s days easier, whether you’re a dental practice, kitchen manufacturer, or MSPs like us. 

Move to managed VoIP

Why choose Techcare for IT Support in Chester?

Techcare isn’t just another IT support company for Chester businesses. We create IT solutions around your specific goals — whether that’s fully managed services or co-managed support that integrates seamlessly with your in-house IT team.

While many MSPs offer cybersecurity and IT support, Techcare sets itself apart with specialist expertise in connectivity and IT consultancy. Our network installation services cover businesses across Chester — from city centre offices to multi-site operations — assisting with office moves, expansions, and infrastructure upgrades. Meanwhile, our consultancy team delivers strategic advice on innovations such as Microsoft Copilot, AI integration, and custom software solutions.

When you contact Techcare, you always speak directly to our in-house experts — never an outsourced call centre. We invest in ongoing training for both our team and yours, ensuring complex IT topics are explained clearly so you can make confident, informed decisions.

 

Local IT support for Chester businesses

We support clients across the UK, but our strong presence in Chester allows us to provide fast, reliable on-site assistance whenever it’s needed. From small offices to larger multi-site operations, we help Chester businesses succeed with smarter, more strategic IT — supported by our experienced consultancy team.

 

A security-first approach to IT support

Cybersecurity is at the core of everything we do:

Our specialist industries:

Reliable IT support for Chester businesses

Our expert IT services are available across Chester, designed to keep your business connected, secure, and running smoothly.

With a local team ready to support businesses throughout Chester and the surrounding areas, we deliver fast, on-site IT support whenever you need it — resolving issues promptly, personally, and with minimal disruption to your operations.

Award-winning IT support for Chester businesses

Our IT support services have received top industry recognition. We were named Staffordshire IT Services Company of the Year 2023, listed among the 50 Best Managed IT Companies 2023, and awarded Small Company of the Year 2021 & 2025 by the SLTC Chamber of Commerce.

Most importantly, we value the trust and satisfaction of our Chester clients. We proudly maintain an average rating of 4.77 out of 5 stars and an impressive NPS score of +89.

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IT Support Birmingham

IT Support Case Study

“Techcare has been a driving force behind our journey to success here at Crown Bank Dental...

With their expert guidance, we’ve achieved seamless connectivity, streamlined processes, and a newfound peace of mind knowing that our IT needs are in capable hands.

Techcare’s ongoing support has helped to pave the way for our success.” - Emma Baskeyfield, Practice Manager.

Read the full case study

Time to upgrade your IT support partner in Chester

Looking for a managed IT support provider that truly understands the needs of Chester businesses?

We take the time to get to know your business, explain our core services, discuss optional solutions, and provide transparent pricing tailored to your objectives.

Call us today on 0333 015 5100

Frequently asked questions

What types of IT support do you offer for Chester businesses?

We provide a range of services including fully managed IT support, co-managed support, cybersecurity, cloud solutions, VoIP phone systems, and network installation. Our solutions are tailored to meet the unique needs of businesses in Chester.

How quickly can you respond to IT issues on-site in Chester?

Our local Chester team is ready to provide fast, on-site support when needed. Response times vary depending on the urgency, but we aim to resolve most issues promptly to minimise downtime and disruption.

Can Techcare work alongside our existing IT team?

Yes! Our co-managed IT services are designed to complement your in-house IT team. We bridge skills gaps, enhance cybersecurity, and provide additional expertise, allowing your team to focus on strategic projects.

How does Techcare protect my business from cybersecurity threats?

We take a proactive approach with managed cybersecurity solutions, including threat detection, disaster recovery, secure cloud platforms, Cyber Essentials certification, and staff cybersecurity awareness training.

How do I switch my IT support to Techcare in Chester?

Switching is simple. We’ll review your current setup, create a tailored support plan, and manage the transition to ensure minimal disruption. Our team provides clear guidance and transparent pricing every step of the way.