Are you ready for a cyber attack?

IT Support Ledbury

Fully Managed IT support for Ledbury Businesses

Call us on 0333 015 5100

Managed IT Support for Ledbury Businesses

 

Our IT support services are built to keep your Ledbury business operating efficiently, so you can concentrate on growth, customer satisfaction, and doing what you do best.

Techcare supports organisations across Ledbury — from town centre offices to surrounding business parks and rural enterprises. Whether you’re based near the Lower Road Trading Estate, Ledbury Business Centre, or in nearby villages, we deliver fast, reliable IT support and robust cybersecurity solutions tailored to your environment.

If your current IT provider in Ledbury isn’t delivering the expertise or responsiveness you need, it’s time to switch to a more proactive partner. Techcare offers exceptional service and strategic IT guidance focused on your business goals.

Make the switch and discover how expert-led IT support can empower your business to thrive.

Get in touch

IT Support Services for Ledbury Businesses

Our tailored support packages are delivered by a dedicated team of 15 IT professionals who are ready to offer expert advice when you need it most. Whether you're seeking reliable IT services or preparing for the unexpected with a comprehensive disaster readiness audit, our responsive service desk ensures you're supported from day one.

 

Fully Managed IT Support

We take complete ownership of your IT infrastructure. When your staff experience technical issues, our team becomes your first point of contact—resolving problems quickly and keeping your business running smoothly, all backed by clear SLA commitments.

With a Managed IT Support plan in place, you can customise your package with services like Microsoft 365, VoIP phone systems, Managed Cybersecurity, enterprise-grade firewalls, Cloud Migration, and more. Let’s build a robust IT setup that drives your growth and supports your ambitions in Ledbury and beyond.

Co-managed IT services across Ledbury

Managing IT in-house but struggling to access the right expertise? It can stretch your internal team, consume valuable time, and distract from core business goals.

By partnering with a trusted IT provider, you gain proactive support that keeps your systems running efficiently—freeing your in-house team to focus on strategic priorities and innovation.

Our experienced engineers work hand-in-hand with your internal IT staff, filling any skills gaps and enhancing your technical capacity. You can count on us to ensure your IT environment is secure, resilient, and fully aligned with your business needs.

Co-managed IT Support

Dan Chris Techcare

Managed Microsoft 365

We’ve created our Microsoft 365 Secure solution, offering 360-degree protection for your users’ mailbox data. All Microsoft 365 Secure packages include UK helpdesk support from Techcare, to ensure your users get the most out of your Microsoft 365 apps such as Outlook, OneDrive, and Teams. 

Managed Microsoft 365

Managed VoIP

Yes, everything is becoming more digitalised, but phone calls are still a go-to communication method for so many people. Effective call management simply makes your employee’s days easier, whether you’re a dental practice, kitchen manufacturer, or MSPs like us. 

Move to managed VoIP

Meet the Managed Services Team

A young man with short, curly brown hair. He's wearing a navy jumper.

Lewis

Service Delivery Manager

A man with a full beard and short brown hair wearing a navy shirt.

Chris

Service Desk Supervisor

A man with short brown hair and glasses wearing a navy shirt.

Rob

Systems Engineer

A young man with dark curly hair, wearing a navy shirt.

Daniel

Systems Engineer

A man with a shaven head, short beard, and a cheeky smile.

Dan

Customer Champion

What sets Techcare apart from other Ledbury IT support providers?

Techcare isn’t your average IT support company in Ledbury. We deliver tailored IT solutions — whether you need a fully managed service or collaborative support alongside your internal IT team.

While many MSPs offer cybersecurity and IT support, our real differentiators are our strengths in connectivity and IT consultancy. Our Ledbury-based network installation services support office relocations, site expansions, and infrastructure upgrades. Our consultancy services add long-term strategic thinking to your tech roadmap — helping you explore innovations like Microsoft Copilot, AI integration, and custom software development.

When you reach out to Techcare, you deal directly with our in-house experts — no outsourced call centres. We focus on continuous training for both your team and ours, and we explain complex IT topics in simple, clear terms so you’re always empowered to make informed decisions.

 

Local IT Support for Ledbury businesses

We support clients across the UK, but our proximity to Ledbury means we can respond quickly when you need us on-site. It’s rewarding to help Ledbury businesses grow through smarter IT, supported by our experienced consultancy team.

 

A security-first approach to IT Support

Cybersecurity is at the core of everything we deliver:

Our specialist industries:

Reliable IT Support for the Ledbury community

Our specialist IT services are available throughout Ledbury and the wider Herefordshire area, designed to keep your business connected, secure, and running smoothly.

From our base in Staffordshire, we’re ideally placed to deliver fast, on-site support across the West Midlands, ensuring your IT issues are resolved promptly and personally.

Award-Winning IT Support for Ledbury Businesses

Our IT support services have earned top industry recognition. We were named Staffordshire IT Services Company of the Year 2023, included in the 50 Best Managed IT Companies 2023, and awarded Small Company of the Year 2021 & 2025 by the SLTC Chamber of Commerce.

What we value most, though, is the trust and satisfaction of our Ledbury clients. We proudly maintain an average rating of 4.77 out of 5 stars and an impressive NPS score of +89.

0 mins

Average Response Time

0 hours

Average Resolution Time

0 %

Customer Satisfaction

IT Support Birmingham

IT Support Case Study

“Techcare has been a driving force behind our journey to success here at Crown Bank Dental...

With their expert guidance, we’ve achieved seamless connectivity, streamlined processes, and a newfound peace of mind knowing that our IT needs are in capable hands.

Techcare’s ongoing support has helped to pave the way for our success.” - Emma Baskeyfield, Practice Manager.

Read the full case study

Time to Switch Your IT Support Partner in Ledbury

Looking for a managed IT support provider who truly understands your Ledbury business?

We’ll take the time to understand your unique needs, explain our core services, explore optional extras, and provide clear, upfront pricing that aligns with your goals.

Give us a call today on 0333 015 5100

Frequently Asked Questions

Do you offer on-site IT support for businesses in Ledbury?

Yes — while much of our support is delivered remotely for speed and convenience, we’re close enough to provide fast, on-site support in Ledbury when needed. Whether you’re based near the town centre or in a surrounding business park, we’ve got you covered.

Can you support small teams as well as larger Ledbury businesses?

Absolutely. We tailor our IT support packages to suit your size and goals. Whether you’re a growing SME or a larger local enterprise, we’ll build a plan that delivers the right tools, protection, and expert help.

What happens if my business already has some internal IT support?

We work with many businesses in a co-managed IT setup. That means we can support your internal team with specialist services, cover holiday or sickness gaps, or simply provide an extra pair of hands for projects and escalations.

Is cybersecurity included in your Ledbury IT support packages?

Yes — all our managed IT support options can include cybersecurity as standard or as an add-on. We offer threat detection, antivirus, backup, firewalls, Cyber Essentials certification, user training, and more.

How quickly can we get started with Techcare?

Once we’ve had a discovery call and scoped your requirements, onboarding can begin in as little as 2–3 weeks. We’ll ensure a smooth handover from any existing provider and keep you informed every step of the way.