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IT Support Malvern

Fully Managed IT support for Worcester Businesses

Call us on 0333 015 5100

Managed IT Support for Malvern Businesses

 

Our Malvern-based IT support services are designed to keep your business running smoothly, so you can focus on what matters most.

Techcare proudly supports businesses throughout Malvern — from the historic town centre to the thriving business parks and surrounding areas. Whether you’re near Great Malvern, Link Top, or working out of local commercial hubs, we provide reliable IT support and cybersecurity services tailored to keep your operations secure and efficient.

If you’re feeling underserved by your current Malvern IT support provider, Techcare is here to deliver a superior experience. We’re known for our outstanding customer care, proactive problem-solving, and customised IT solutions that fit your business needs.

Ready to make the switch? Change your IT support partner today.

Get in touch

IT Support Services for Malvern Businesses

You’ll appreciate our tailored support packages, backed by a dedicated team of 15 IT experts ready to provide the right advice exactly when you need it. Whether you require specific IT services or assistance with disaster readiness, our dependable service desk team will ensure you feel fully supported from day one.

 

Fully Managed IT Support

We take full responsibility for managing your IT systems. When your employees face IT issues, we’re your first point of contact, resolving problems quickly or implementing alternative solutions according to our SLA commitments.

With your Managed IT Support plan, you can also add services such as Microsoft 365, VoIP, Managed Cybersecurity, enterprise firewalls, Cloud Migration, and more. We’ll help create an IT environment that supports your business growth and future ambitions.

Co-managed IT services across Malvern

Managing your IT in-house but struggling to find the right skills? It can drain your resources, consume valuable time, and pull focus away from your core business goals.

You need a trusted partner to provide proactive support and ensure your IT systems run smoothly, so you can concentrate on strategic infrastructure projects as your business grows.

Our team of specialists will work closely with your internal IT department to cover all your needs. We’re here to fill any skills or knowledge gaps and give you the peace of mind that your IT environment is managed securely and efficiently.

Co-managed IT Support

Dan Chris Techcare

Managed Microsoft 365

We’ve created our Microsoft 365 Secure solution, offering 360-degree protection for your users’ mailbox data. All Microsoft 365 Secure packages include UK helpdesk support from Techcare, to ensure your users get the most out of your Microsoft 365 apps such as Outlook, OneDrive, and Teams. 

Managed Microsoft 365

Managed VoIP

Yes, everything is becoming more digitalised, but phone calls are still a go-to communication method for so many people. Effective call management simply makes your employee’s days easier, whether you’re a dental practice, kitchen manufacturer, or MSPs like us. 

Move to managed VoIP

Meet the Managed Services Team

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Lewis

Service Delivery Manager

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Chris

Service Desk Supervisor

A man with short brown hair and glasses wearing a navy shirt.

Rob

Systems Engineer

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Daniel

Systems Engineer

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Dan

Customer Champion

Why is Techcare different from other Worcester IT support providers?

At Techcare, we’re not like other IT support providers in Worcester. We offer end-to-end, tailored IT solutions — whether you want us to fully manage your IT or work alongside your in-house team.

While cybersecurity and IT support are standard offerings for most MSPs, our strengths lie in connectivity and IT consultancy. Our Worcester-based network installation services assist with office relocations, expansions, and cabling upgrades, while our consultancy brings a strategic edge to your technology. Stand out from competitors with solutions like Microsoft Copilot, AI integration, and custom software development.

When you call Techcare, you speak directly to our in-house team — never an outsourced call centre. We prioritise ongoing training for both your staff and our engineers, ensuring everyone stays ahead of emerging tech trends. Plus, we explain technical issues in clear, straightforward language so you’re always on the same page.

 

Local IT Support for Worcester businesses

We support businesses nationwide, but being local to Worcester means we can respond quickly on-site, resolving issues faster. It’s rewarding to help local companies grow and thrive with improved IT strategies powered by our expert IT consultancy.

 

A security-first approach to IT Support

Cybersecurity is integral to everything we do:

  • Achieve Cyber Essentials certification within your first three months of partnering with us.
  • Proactive threat monitoring to stop risks before they impact your business.
  • Robust backup and disaster recovery plans to protect your data.
  • Disaster readiness audits to ensure your business can withstand unexpected events.
  • Secure cloud solutions featuring encryption and role-based access control.
  • User cybersecurity training to reduce phishing and human error risks.
  • Comprehensive physical security services including CCTV installation.

Our specialist industries:

IT Support across the Malvern area

We provide expert IT services throughout Malvern and the wider Worcestershire region.

Based in Staffordshire, we’re ideally located to quickly reach businesses across the Midlands, offering prompt on-site support to resolve your IT issues face-to-face.

Award-winning IT support for Malvern

Our IT support services have earned prestigious accolades. We were named Staffordshire IT Services Company of the Year 2023, included in the 50 Best Managed IT Companies 2023, and awarded Small Company of the Year 2021 & 2025 at the SLTC Chamber of Commerce Awards.

While these awards highlight our achievements, our greatest pride comes from our customers’ satisfaction. We consistently receive an average rating of 4.77 out of 5 stars and boast an impressive NPS score of +89.

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Customer Satisfaction

IT Support Birmingham

IT Support Case Study

“Techcare has been a driving force behind our journey to success here at Crown Bank Dental...

With their expert guidance, we’ve achieved seamless connectivity, streamlined processes, and a newfound peace of mind knowing that our IT needs are in capable hands.

Techcare’s ongoing support has helped to pave the way for our success.” - Emma Baskeyfield, Practice Manager.

Read the full case study

Time to Change Your IT Support Partner in Malvern

Ready to explore a managed IT support provider that truly understands your business?

We’ll take the time to learn about your unique needs, explain our core services, highlight optional extras, and provide clear, upfront pricing designed around your goals.

Call us on 0333 015 5100

Frequently Asked Questions

What IT support services do you offer for Malvern businesses?

We provide a full range of IT support services including managed IT support, cybersecurity, network installations, cloud solutions, and IT consultancy, all tailored to meet the unique needs of Malvern-based companies.

How quickly can you provide on-site IT support in Malvern?

Being local to the Worcestershire area and based in Staffordshire, we can typically respond to on-site IT support requests in Malvern within a few hours to ensure your business downtime is minimised.

Can Techcare help with cybersecurity for my Malvern business?

Absolutely. Cybersecurity is a top priority for us. We offer services like Cyber Essentials certification, proactive threat monitoring, employee security training, and disaster readiness audits to keep your business safe.

Do you provide cybersecurity services for Worcester businesses?

We combine personalised, face-to-face service with advanced technology solutions. Unlike providers that outsource calls, you always speak directly with our local in-house experts. Plus, our focus on training and consultancy means your IT strategy supports your business growth.

Can you support businesses of all sizes in Malvern?

Yes, we work with a wide range of businesses in Malvern — from small local enterprises to larger organisations — providing scalable IT support that grows with your company’s needs.