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IT Support Bristol

Managed IT support for businesses in Bristol

Call us on 0333 015 5100

Reliable IT support for Bristol businesses

 

Our Bristol-focused IT support services keep your business efficient, secure, and free to concentrate on what matters most.

Techcare provides expert IT support across Bristol — from the city centre and Harbourside to Temple Meads, Redcliffe, and beyond. Whether you're based in a creative hub in Stokes Croft, an office in Clifton, or a growing operation in Filton or Bedminster, we deliver dependable IT support and cybersecurity services that protect your systems and keep your team productive.

Not getting what you need from your current IT provider? Let’s talk. Techcare is trusted for proactive service, fast response times, and strategic technology guidance that helps your business grow.

Ready for a better partnership? Switch to Bristol’s trusted IT support provider today.

Get in touch

Reliable IT Support Services for Bristol Businesses

Searching for dependable IT support in Bristol? Our flexible support packages are designed for growing organisations across Bristol and the wider South West. With a dedicated team of 20 IT professionals, you’ll benefit from proactive support, expert advice, and the right technology solutions exactly when you need them. Whether you require assistance with everyday IT challenges or want to strengthen your business continuity and disaster recovery strategy, we're here to keep your operations running smoothly.

 

Fully Managed IT Support in Bristol

We provide comprehensive, fully managed IT support for businesses throughout Bristol. Acting as your outsourced IT helpdesk, we handle support requests quickly and efficiently — keeping your team productive and minimising downtime. From day-to-day troubleshooting to long-term system improvements, we take care of your entire IT environment, all governed by a clear Service Level Agreement (SLA).

With your Managed IT Support package, you can customise your service with options such as Microsoft 365 support, VoIP telephony, advanced cybersecurity, enterprise-grade firewalls, cloud migration services, and more. Our IT specialists will help you build a secure, scalable, and cost-efficient IT setup aligned with your business goals.

Co-Managed IT Services in Bristol

Running your IT internally but struggling with workload or skill gaps? You're not alone — many organisations across Bristol and the South West find their internal teams stretched by the demands of day-to-day IT management.

With Techcare’s co-managed IT support for Bristol-businesses, your internal IT team gets the extra expertise and capacity it needs. We provide dependable, proactive assistance that keeps your systems performing smoothly, freeing your team to focus on strategic initiatives and long-term improvements.

Co-managed IT Support

Dan Chris Techcare

Managed Microsoft 365

We’ve created our Microsoft 365 Secure solution, offering 360-degree protection for your users’ mailbox data. All Microsoft 365 Secure packages include UK helpdesk support from Techcare, to ensure your users get the most out of your Microsoft 365 apps such as Outlook, OneDrive, and Teams. 

Managed Microsoft 365

Managed VoIP

Yes, everything is becoming more digitalised, but phone calls are still a go-to communication method for so many people. Effective call management simply makes your employee’s days easier, whether you’re a dental practice, kitchen manufacturer, or MSPs like us. 

Move to managed VoIP

Meet the Managed Services Team

A young man with short, curly brown hair. He's wearing a navy jumper.

Lewis

Service Delivery Manager

A man with a full beard and short brown hair wearing a navy shirt.

Chris

Service Desk Supervisor

A man with short brown hair and glasses wearing a navy shirt.

Rob

Systems Engineer

A young man with dark curly hair, wearing a navy shirt.

Daniel

Systems Engineer

Why choose Techcare over other Bristol IT Support Providers?

Techcare is more than a typical IT support company in Bristol. We provide end-to-end, tailored IT solutions — whether you need fully managed services or additional support to strengthen your internal IT team.

While cybersecurity and IT support are standard offerings from most managed service providers (MSPs), our strategic approach and deep technical expertise set us apart. From connectivity and IT consultancy to advanced infrastructure solutions, we deliver lasting value to Bristol businesses. Whether you’re relocating offices, expanding your team, or upgrading technology, our Bristol network installation services keep your business connected. We also help you stay ahead with innovation-led solutions like Microsoft Copilot, AI integration, and custom software development.

When you get in touch, you’ll speak directly with our in-house experts — never a third-party call centre. We invest heavily in continuous training — for our team and yours — to ensure the support and advice you receive is clear, practical, and always relevant. No jargon, just solutions that work.

 

Local IT Support in Bristol

Although we serve clients across the UK, our roots are local. Based in Staffordshire, we’re positioned to provide rapid response and on-site support — resolving issues quickly with minimal disruption.

We’re proud to help Bristol-based businesses maintain secure IT systems and smart technology strategies — all backed by expert IT consultancy.

 

A security-first approach to managed IT services

Cybersecurity is at the heart of everything we do. As your IT support provider in Bristol, you’ll benefit from:

  • Cyber Essentials Certification within the first three months of onboarding.
  • Real-time threat detection to prevent cyber incidents before they escalate.
  • Comprehensive data backup and disaster recovery to ensure business continuity.
  • Disaster readiness audits to safeguard operations from unexpected disruptions.
  • Secure cloud solutions with encryption and access controls.
  • Cybersecurity awareness training to reduce phishing attacks and user-related risks.
  • On-site security measures, including CCTV installations, to protect your premises.

Our specialist industries:

IT Support across Bristol and surrounding areas

We deliver IT services to businesses in Bristol and throughout the wider South West region.

With our base in Staffordshire, we’re perfectly positioned to reach Bristol quickly — providing fast, on-site support whenever you need it.

Award-winning IT support Bristol

Our IT support services are genuinely award-winning. We were named Staffordshire IT Services Company of the Year 2023, featured in the 50 Best Managed IT Companies 2023, and won Small Company of the Year 2021 & 2025 at the SLTC Chamber of Commerce Awards.

While awards are nice, our greatest achievement is our customers’ satisfaction. We consistently maintain an average rating of 4.77 out of 5 stars and an NPS score of +89.

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IT Support Birmingham

IT Support Case Study

“Techcare has been a driving force behind our journey to success here at Crown Bank Dental...

With their expert guidance, we’ve achieved seamless connectivity, streamlined processes, and a newfound peace of mind knowing that our IT needs are in capable hands.

Techcare’s ongoing support has helped to pave the way for our success.” - Emma Baskeyfield, Practice Manager.

Read the full case study

Ready to Switch Your IT Support Provider?

Looking for a more responsive, knowledgeable, and proactive IT support partner in Bristol?

Let’s talk about your IT support needs. We’ll assess your current setup, understand your business goals, and show how our services can be tailored to suit your requirements.

Complete the form or call us on 0333 015 5100

Frequently Asked Questions

What areas in Liverpool do you provide IT support for?

We provide IT support to businesses across Liverpool and the wider Merseyside region, including the city centre, Baltic Triangle, Ropewalks, Speke, Bootle, and surrounding areas. Our team can deliver both remote and on-site support quickly.

What types of businesses do you support in Liverpool?

We work with businesses of all sizes, from small start-ups to larger organisations, across industries such as professional services, manufacturing, construction, and creative sectors. Our services are flexible to meet the unique IT needs of each business.

What is co-managed IT support, and how can it help my Liverpool-based team?

Co-managed IT support combines your internal IT team with our expert services. It provides additional capacity, specialist knowledge, and proactive management, allowing your team to focus on strategic projects while we handle day-to-day IT operations.

How quickly can Techcare respond to IT issues in Liverpool?

With our base in Staffordshire and local coverage in Liverpool, we can provide rapid remote support and, when needed, on-site assistance. Our goal is to minimise downtime and keep your business running smoothly.

How secure are your IT support services?

Security is built into everything we do. Liverpool businesses benefit from Cyber Essentials certification, real-time threat monitoring, secure cloud solutions, disaster recovery planning, and cybersecurity awareness training to protect both your systems and your team.