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IT Support Kent

Managed IT support for businesses in Kent

Call us on 0333 015 5100

Reliable IT support for Kent businesses

Our Kent-focused IT support services keep your business running smoothly, giving you the freedom to focus on what matters most.

Techcare supports organisations across Kent — from Maidstone and Canterbury to Ashford, Dartford, and Tunbridge Wells. Whether you’re working from a modern office at Kings Hill, a unit on the Medway City Estate, or a growing business space in Sevenoaks, we provide dependable IT support and cybersecurity services built to keep your team productive and your systems secure.

Unhappy with your current IT provider? We’re here to help. Techcare is known for proactive support, fast response times, and technology solutions aligned with your business goals.

Ready to make the change? Switch to Kent’s trusted IT support partner today.

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Reliable IT Support Services for Kent Businesses

Looking for trusted IT support in Kent? Our flexible support packages are designed to meet the needs of growing businesses across Kent and the surrounding areas. With a 20-strong team of IT professionals, you’ll receive proactive support, expert guidance, and the right technology solutions exactly when you need them. Whether you need help with day-to-day IT services or want to strengthen your disaster recovery strategy, we’re here to keep your business running smoothly.

 

Fully Managed IT Support in Kent

We provide complete, fully managed IT support for businesses across Kent. Acting as your dedicated IT helpdesk, we respond to all support requests quickly and efficiently — keeping your team productive and minimising downtime. From everyday troubleshooting to long-term system improvements, we take care of your IT, all under a clear Service Level Agreement (SLA).

As part of your Managed IT Support plan, you can enhance your service with extras such as Microsoft 365 support, VoIP phone systems, cybersecurity solutions, enterprise-grade firewalls, cloud migration, and more. Our Kent-based IT specialists will help you build a secure, scalable, and cost-effective IT environment tailored to your business goals.

Co-Managed IT Services in Kent

Managing your IT internally but finding your team stretched or lacking certain expertise? Many organisations across Kent face the same challenge — day-to-day IT demands can divert focus from strategic business priorities.

With Techcare’s co-managed IT support in Kent, your in-house IT team gains the additional capacity and specialist skills it needs. We provide proactive, reliable support that keeps systems running smoothly, while your internal team focuses on high-value projects and long-term improvements.

Co-managed IT Support

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Managed Microsoft 365

We’ve created our Microsoft 365 Secure solution, offering 360-degree protection for your users’ mailbox data. All Microsoft 365 Secure packages include UK helpdesk support from Techcare, to ensure your users get the most out of your Microsoft 365 apps such as Outlook, OneDrive, and Teams. 

Managed Microsoft 365

Managed VoIP

Yes, everything is becoming more digitalised, but phone calls are still a go-to communication method for so many people. Effective call management simply makes your employee’s days easier, whether you’re a dental practice, kitchen manufacturer, or MSPs like us. 

Move to managed VoIP

Meet the Managed Services Team

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Lewis

Service Delivery Manager

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Chris

Service Desk Supervisor

A man with short brown hair and glasses wearing a navy shirt.

Rob

Systems Engineer

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Daniel

Systems Engineer

Why choose Techcare over other Kent IT Support Providers?

Techcare is more than a typical IT support company in Kent. We deliver end-to-end, tailored IT solutions — whether that’s fully managed services or co-managed support working seamlessly alongside your in-house IT team.

While cybersecurity and IT support are standard from most managed service providers (MSPs), our strategic approach and wide-ranging expertise set us apart. Our connectivity and IT consultancy services provide long-term value for Kent businesses. Whether you're relocating offices in Maidstone, expanding your team in Ashford, or modernising technology in Canterbury, our Kent network installation services keep your business connected. We also help businesses stay ahead with innovations such as Microsoft Copilot, AI integration, and custom software development.

When you get in touch, you’ll always speak directly with our in-house experts — never an outsourced call centre. We invest heavily in ongoing training for both your team and ours, ensuring the advice and support you receive is practical, clear, and relevant. No jargon, just reliable solutions that work.

 

Local IT Support in Kent

Although we support clients across the UK, our Staffordshire base means we’re ideally positioned to provide fast response and on-site support across Kent — ensuring IT issues are resolved quickly with minimal disruption.

We take pride in helping Kent-based businesses thrive with secure, efficient IT systems and technology strategies — all backed by expert IT consultancy.

 

A Security-First Approach to Managed IT Services

Cybersecurity underpins everything we do. As your IT support partner in Kent, you’ll benefit from:

  • Cyber Essentials Certification within the first three months of onboarding.
  • Real-time threat detection to prevent cyber risks before they escalate.
  • Robust data backup and disaster recovery systems for total peace of mind.
  • Disaster readiness audits to protect your business continuity.
  • Secure cloud-based solutions with encryption and role-based access control.
  • Cybersecurity awareness training to reduce phishing attacks and human error risks.
  • On-site physical security including CCTV installations to safeguard your premises.

Our specialist industries:

IT Support across Kent and surrounding areas

We provide IT services to businesses throughout Kent and the surrounding South East region.

With our Staffordshire-based team, we’re perfectly positioned to reach Kent quickly — delivering fast, on-site support whenever you need it.

Award-winning IT support for Kent businesses

Our IT support services have earned industry recognition. Techcare was named Staffordshire IT Services Company of the Year 2023, featured in the 50 Best Managed IT Companies 2023, and awarded Small Company of the Year 2021 & 2025 by the SLTC Chamber of Commerce.

While these accolades are important, what we value most is the trust and satisfaction of our Kent clients. We consistently maintain an average rating of 4.77 out of 5 stars and an NPS score of +89, providing dependable IT support Kent businesses can rely on.

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Customer Satisfaction

IT Support Birmingham

IT Support Case Study

“Techcare has been a driving force behind our journey to success here at Crown Bank Dental...

With their expert guidance, we’ve achieved seamless connectivity, streamlined processes, and a newfound peace of mind knowing that our IT needs are in capable hands.

Techcare’s ongoing support has helped to pave the way for our success.” - Emma Baskeyfield, Practice Manager.

Read the full case study

Ready to Switch Your IT Support Provider?

Looking for a more responsive, knowledgeable, and proactive IT support partner in Kent?

Let’s discuss your IT support needs. We’ll review your current setup, understand your business goals, and show how our services can be tailored to help your business run more efficiently.

Complete the form or call us on 0333 015 5100

Frequently Asked Questions

What areas of Kent do you provide IT support for?

We support businesses across the entire county of Kent, including Maidstone, Canterbury, Ashford, Sevenoaks, Tunbridge Wells, and surrounding areas. Our Staffordshire-based team can provide fast on-site support whenever it’s needed.

What is included in your Managed IT Support services?

Our Managed IT Support packages cover everything from day-to-day troubleshooting and helpdesk support to Microsoft 365, VoIP phone systems, cybersecurity solutions, cloud migration, and network installations. We tailor our services to meet the specific needs of your business.

Can Techcare work alongside my existing IT team?

Yes. Our co-managed IT services allow us to complement your internal IT team, providing extra expertise, capacity, and proactive support while your staff focus on strategic projects and business growth.

How quickly can you respond to IT issues on-site?

Thanks to our central Staffordshire location and local knowledge of Kent, we can provide rapid on-site support, often within hours of a request, depending on your location and the urgency of the issue.

How does Techcare ensure my business stays secure?

Cybersecurity is central to everything we do. We provide services including Cyber Essentials certification, real-time threat detection, secure cloud solutions, disaster readiness audits, and staff cybersecurity awareness training to protect your business from evolving risks.