Are you ready for a cyber attack?

IT Support Loughborough

Managed IT support for Loughborough businesses

Call us on 0333 015 5100

Reliable IT Support for Loughborough Businesses

 

Our Loughborough-focused IT support services are built to keep your business secure, productive, and stress-free — so you can focus on growth, not downtime.

We work with organisations across Loughborough and the wider Leicestershire area — including Epinal Way, LUSEP, the town centre, and outlying industrial estates. Whether you’re an ambitious startup, a growing manufacturer, or a well-established professional services firm, we’ll deliver tailored IT support and cybersecurity protection to match your needs.

Tired of slow responses or inconsistent service from your current IT provider? Let’s talk. Techcare offers fast, proactive support and future-focused solutions designed around your business goals.

Thinking of switching providers? Join the growing number of Loughborough businesses that rely on Techcare for expert IT support.

Get in touch

Reliable IT Support Services for Loughborough Businesses

Searching for trusted IT support in Loughborough? Our flexible IT support packages are designed for forward-thinking businesses across Loughborough, Leicestershire, and the wider East Midlands. With a dedicated team of 20+ IT professionals, you’ll receive expert advice, responsive support, and tailored tech solutions to keep your business running smoothly. Whether you’re managing everyday tech challenges or preparing for unexpected disruption with a solid business continuity plan, Techcare has you covered.

 

Fully Managed IT Support in Loughborough

We provide fully managed, end-to-end IT support to businesses throughout Loughborough — acting as your outsourced IT department. Our team handles support tickets quickly and proactively, reducing downtime and keeping your workforce productive. From responsive helpdesk services to strategic IT planning, our managed IT support scales with your business, backed by clear SLAs and a proactive approach.

With our Managed IT Support packages, you can tailor your setup with bolt-on services like Microsoft 365 support, VoIP solutions, advanced cybersecurity tools, enterprise-grade firewalls, cloud migration, and more. Our Loughborough-focused team will help you create a resilient, efficient, and cost-effective IT environment built around your goals.

Co-Managed IT Services in Loughborough

Managing IT in-house but finding your team overstretched or lacking specialist skills? You’re not alone — many businesses in Loughborough and the surrounding areas face similar challenges as their internal teams juggle day-to-day IT tasks with strategic demands.

With Techcare’s co-managed IT support in Loughborough, your in-house team gets the extra capacity and technical expertise it needs. We provide dependable, proactive support that keeps your IT running efficiently, allowing your team to focus on high-impact projects and business growth.

Co-managed IT Support

Dan Jake Techcare

Managed Microsoft 365

We’ve created our Microsoft 365 Secure solution, offering 360-degree protection for your users’ mailbox data. All Microsoft 365 Secure packages include UK helpdesk support from Techcare, to ensure your users get the most out of your Microsoft 365 apps such as Outlook, OneDrive, and Teams. 

Managed Microsoft 365

Managed VoIP

Yes, everything is becoming more digitalised, but phone calls are still a go-to communication method for so many people. Effective call management simply makes your employee’s days easier, whether you’re a dental practice, kitchen manufacturer, or MSPs like us. 

Move to managed VoIP

Meet the Managed Services Team

A young man with short, curly brown hair. He's wearing a navy jumper.

Lewis

Service Delivery Manager

A man with a full beard and short brown hair wearing a navy shirt.

Chris

Service Desk Supervisor

A man with short brown hair and glasses wearing a navy shirt.

Rob

Systems Engineer

A young man with dark curly hair, wearing a navy shirt.

Daniel

Systems Engineer

A man with a shaven head, short beard, and a cheeky smile.

Dan

Customer Champion

Why choose Techcare over other Loughborough IT Support Providers?

Techcare isn’t your typical IT support company in Loughborough. We offer tailored, end-to-end IT solutions — whether you need fully managed services or additional support to enhance your internal IT function.

While most managed service providers (MSPs) offer cybersecurity and IT support as standard, our strength lies in strategic thinking and deep technical know-how. From connectivity and IT consultancy to infrastructure upgrades, we help Loughborough businesses operate smarter. Whether you’re scaling up, relocating, or modernising your tech stack, our network installation services keep your business connected. We also help future-proof your organisation with innovation-led services like Microsoft Copilot, AI integration, and custom software development.

When you contact us, you’ll speak directly with our experienced in-house team — never a third-party call centre. We invest heavily in ongoing training for both our engineers and your team, ensuring you get clear, actionable support with zero jargon. Just straightforward solutions that work.

 

Local IT Support in Loughborough

While we work with businesses across the UK, our proximity to Loughborough means we can provide fast, on-site IT support when you need it most. That means less downtime, more productivity, and peace of mind for your team.

We’re proud to support Loughborough businesses with dependable systems and forward-thinking tech strategies — always delivered with expert IT consultancy.

 

A security-first approach to Managed IT Services

Cybersecurity is at the core of everything we do. As your Loughborough IT support partner, you’ll benefit from:

Our specialist industries:

IT Support across Loughborough and surrounding areas

We provide expert IT support to businesses in Loughborough and across the East Midlands region.

With our Staffordshire base, we're perfectly placed to serve Loughborough businesses — offering responsive, on-site support whenever it's needed.

Award-winning IT support Loughborough

It’s true, our IT support services are award-winning. We were named Staffordshire IT Services Company of the Year 2023, recognised in the 50 Best Managed IT Companies 2023, and won Small Company of the Year 2021 & 2025 at the SLTC Chamber of Commerce Awards.

But what really matters to us is client satisfaction. We consistently earn an average of 4.77 out of 5 stars for our service and maintain an impressive NPS score of +89.

0 mins

Average Response Time

0 hours

Average Resolution Time

0 %

Customer Satisfaction

IT Support Birmingham

IT Support Case Study

“Techcare has been a driving force behind our journey to success here at Crown Bank Dental...

With their expert guidance, we’ve achieved seamless connectivity, streamlined processes, and a newfound peace of mind knowing that our IT needs are in capable hands.

Techcare’s ongoing support has helped to pave the way for our success.” - Emma Baskeyfield, Practice Manager.

Read the full case study

Ready to Switch Your IT Support Provider?

Looking for a more responsive, knowledgeable, and proactive IT support partner in Loughborough?

Let’s talk about what you need from your managed IT support provider. We’ll explore your current setup, your business goals, and how we can tailor our services to fit your needs.

Complete the form or call us on 0333 015 5100

Frequently Asked Questions

What areas do you provide IT support for around Loughborough?

We support businesses throughout Loughborough and surrounding areas including Shepshed, Mountsorrel, Quorn, and the wider Leicestershire region. Our team is local and can provide fast, on-site assistance whenever needed.

Can Techcare help if I already have an internal IT team?

Absolutely. Our co-managed IT services are designed to complement your in-house team by providing specialist skills and extra capacity to handle complex issues and projects.

What kind of IT support packages do you offer for Loughborough businesses?

We offer flexible managed IT support packages including fully managed services, reactive helpdesk support, Microsoft 365 support, cybersecurity solutions, VoIP phone systems, cloud migration, and more—all tailored to your business needs.

How quickly can you respond to IT issues on-site in Loughborough?

Thanks to our proximity to Loughborough, we can often provide on-site support within hours, helping minimise downtime and keep your business running smoothly.

What makes Techcare different from other IT support providers in Loughborough?

We combine local, friendly service with deep technical expertise and a security-first approach. You’ll always speak directly with our in-house team—no third-party call centres—and we invest heavily in training to deliver clear, jargon-free solutions.