IT support for Newcastle businesses
Newcastle is the commercial centre of the North East, and its economy has shifted firmly towards professional and financial services, a fast-growing digital and software sector, and the research, teaching and healthcare anchored by its two universities and the city's NHS trusts. Add the law firms, accountants and advisers clustered in and around the city centre, and you have a city where an hour of downtime or a single data breach carries a real cost.
We provide managed and co-managed IT support to firms right across Newcastle and Tyne and Wear, from the city centre and Quayside to Jesmond, Gosforth and the creative businesses around Ouseburn. Newcastle is a long way from our Staffordshire base, so we are honest about how we work: we look after you remotely first, where most issues are resolved in minutes, and we plan on-site visits in advance for work that genuinely needs hands on it.
Built for Newcastle's industries
We work across the sectors that define the city. Professional practices such as solicitors, accountants and financial advisers handle sensitive client data under SRA, FCA or ICAEW expectations, and the digital and software firms growing across Newcastle depend on reliable connectivity and network installations and watertight security to protect their own clients' data. Different sectors, but the same needs from their IT: it has to be secure, compliant and dependable, and it has to be there the moment they call.
Thinking of switching?
Unhappy with your current IT provider? Switching to Techcare is more straightforward than most Newcastle businesses expect. We start with a free review of where you stand, including a disaster-readiness audit so you know exactly how your business would cope if the worst happened.