IT Support Shropshire

Reliable IT support for Shropshire businesses

Our Shropshire-focused IT support services are designed to keep your business secure, productive, and running smoothly — so you can focus on what matters most.

Techcare supports businesses across Shropshire — including Shrewsbury, Telford, Oswestry, and beyond. Whether you’re in a busy office in Shrewsbury town centre, a manufacturing site in Telford, or a growing company in Oswestry, we provide expert IT support and cybersecurity services tailored to your needs.

Tired of slow IT responses? Let’s chat. Techcare is known for proactive service, quick response times, and smart technology strategies that support long-term growth.

Ready to switch? Join the Shropshire businesses that trust Techcare for IT support.

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Reliable IT Support Services for Shropshire Businesses

Searching for trusted IT support in Shropshire? Our flexible IT support packages are designed for forward-thinking businesses across Shropshire, including Shrewsbury, Telford, Oswestry, and the wider West Midlands region. With a dedicated team of 20+ IT professionals, you’ll receive expert advice, responsive support, and tailored tech solutions to keep your business running smoothly. Whether you’re managing everyday tech challenges or preparing for unexpected disruption with a solid business continuity plan, Techcare has you covered.

Fully Managed IT Support in Shropshire

We provide fully managed, end-to-end IT support to businesses throughout Shropshire — acting as your outsourced IT department. Our team handles support tickets quickly and proactively, reducing downtime and keeping your workforce productive. From responsive helpdesk services to strategic IT planning, our managed IT support scales with your business, backed by clear SLAs and a proactive approach.

With our Managed IT Support packages, you can tailor your setup with bolt-on services like Microsoft 365 support, VoIP solutions, advanced cybersecurity tools, enterprise-grade firewalls, cloud migration, and more. Our Shropshire-focused team will help you create a resilient, efficient, and cost-effective IT environment built around your goals.

Why choose Techcare over other Shropshire IT Support Providers?

Techcare isn’t your typical IT support company in Shropshire. We offer tailored, end-to-end IT solutions — whether you need fully managed services or additional support to enhance your internal IT team.

While most managed service providers (MSPs) offer cybersecurity and IT support as standard, our strength lies in strategic thinking and deep technical know-how. From connectivity and IT consultancy to infrastructure upgrades, we help Shropshire businesses operate smarter. Whether you’re scaling up, relocating, or modernising your tech stack, our network installation services keep your business connected. We also help future-proof your organisation with innovation-led services like Microsoft Copilot, AI integration, and custom software development.

When you contact us, you’ll speak directly with our experienced in-house team — never a third-party call centre. We invest heavily in ongoing training for both our engineers and your team, ensuring you get clear, actionable support with zero jargon. Just straightforward solutions that work.

Local IT Support in Shropshire

While we work with businesses across the UK, our proximity to Shropshire means we can provide fast, on-site IT support when you need it most. That means less downtime, more productivity, and peace of mind for your team.

We’re proud to support Shropshire businesses with dependable systems and forward-thinking tech strategies — always delivered with expert IT consultancy.

A security-first approach to Managed IT Services

Cybersecurity is at the core of everything we do. As your Shropshire IT support partner, you’ll benefit from:

• Cyber Essentials Certification within the first three months of working with us.
• Real-time threat detection that stops cyber risks in their tracks.
• Robust backup and disaster recovery to keep your business resilient.
• Disaster readiness audits to prepare for the unexpected.
• Secure cloud solutions with encryption and role-based access controls.
• Cybersecurity awareness training to reduce human error risks.
• Physical security solutions such as CCTV installations to protect your premises.

Award-winning IT support Shropshire

It’s true, our IT support services are award-winning. We were named Staffordshire IT Services Company of the Year 2023, recognised in the 50 Best Managed IT Companies 2023, and won Small Company of the Year 2021 & 2025 at the SLTC Chamber of Commerce Awards.

But what really matters to us is client satisfaction. We consistently earn an average of 4.77 out of 5 stars for our service and maintain an impressive NPS score of +89.