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IT Support Solihull

Managed IT support for Solihull businesses

Call us on 0333 015 5100

Reliable IT support for Solihull businesses

 

Our Solihull-focused IT support services help your business stay efficient, secure, and focused on what matters most.

Techcare provides expert IT support to businesses across Solihull — from the town centre and Touchwood to Blythe Valley Business Park, Monkspath, and Cranmore. Whether you’re based in a co-working hub in Shirley, an office in Knowle, or a fast-growing business in Dorridge or Elmdon, we deliver dependable IT support and cybersecurity services that keep your systems secure and your team productive.

Unhappy with your current IT provider? Let’s talk. Techcare is known for proactive support, fast resolution times, and technology strategies that drive business growth.

Ready to make the switch? Switch to Solihull’s trusted IT support partner today.

Get in touch

Reliable IT Support Services for Solihull Businesses

Looking for trusted IT support in Solihull? Our flexible support packages are built for growing businesses across Solihull, the West Midlands, and the surrounding areas. With a 20-strong team of IT professionals, you’ll get expert advice, proactive support, and the right tech solutions exactly when you need them. Whether you need help with day-to-day IT issues or want to strengthen your disaster recovery strategy, we’re here to keep your business running smoothly.

 

Fully Managed IT Support in Solihull

We deliver comprehensive, fully managed IT support for businesses throughout Solihull. Acting as your outsourced IT helpdesk, we handle support requests quickly and efficiently — keeping your team productive and minimising downtime. From everyday tech challenges to strategic IT planning, we’ve got your business covered, all backed by a clear Service Level Agreement (SLA).

As part of your Managed IT Support plan, you can tailor your service with extras like Microsoft 365 support, VoIP telephony, cybersecurity protection, enterprise-grade firewalls, cloud migration, and more. Our Solihull-focused IT specialists will help you build a secure, scalable, and cost-effective IT setup that aligns with your business objectives.

Co-Managed IT Services in Solihull

Running your IT in-house but struggling with limited capacity or specialist skill gaps? You’re not alone — many organisations in Solihull and the surrounding areas find their internal teams stretched thin by day-to-day IT demands.

With Techcare’s co-managed IT support in Solihull, your internal IT team gets the additional support and specialist expertise it needs. We deliver reliable, proactive assistance that keeps your systems running smoothly, freeing up your team to focus on strategic projects and long-term goals.

Co-managed IT Support

Dan Chris Techcare

Managed Microsoft 365

We’ve created our Microsoft 365 Secure solution, offering 360-degree protection for your users’ mailbox data. All Microsoft 365 Secure packages include UK helpdesk support from Techcare, to ensure your users get the most out of your Microsoft 365 apps such as Outlook, OneDrive, and Teams. 

Managed Microsoft 365

Managed VoIP

Yes, everything is becoming more digitalised, but phone calls are still a go-to communication method for so many people. Effective call management simply makes your employee’s days easier, whether you’re a dental practice, kitchen manufacturer, or MSPs like us. 

Move to managed VoIP

Meet the Managed Services Team

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Lewis

Service Delivery Manager

A man with a full beard and short brown hair wearing a navy shirt.

Chris

Service Desk Supervisor

A man with short brown hair and glasses wearing a navy shirt.

Rob

Systems Engineer

A young man with dark curly hair, wearing a navy shirt.

Daniel

Systems Engineer

A man with a shaven head, short beard, and a cheeky smile.

Dan

Customer Champion

Why choose Techcare over other Solihull IT Support Providers?

Techcare is more than your average IT support company in Solihull. We deliver end-to-end, tailored IT solutions — whether you need fully managed services or additional support to complement your internal IT team.

While cybersecurity and IT support come as standard with most managed service providers (MSPs), our strategic approach and deep technical expertise set us apart. From connectivity and IT consultancy to complex infrastructure upgrades, we add long-term value to Solihull businesses. Whether you're expanding your workforce, relocating offices, or upgrading your technology, our network installation services keep you connected. We also help future-proof your business with innovation-led solutions like Microsoft Copilot, AI integration, and bespoke software development.

When you reach out, you’ll speak directly with our in-house experts — never a third-party call centre. We also invest heavily in continuous training — for our team and yours — so the support you receive is clear, practical, and always relevant. No jargon. Just solutions that work.

 

Local IT Support in Solihull

Although we serve businesses nationwide, our location near Solihull means we can offer responsive, on-site support whenever you need it. That means fast fixes, minimal disruption, and peace of mind for your team.

We’re proud to support Solihull-based organisations with secure, reliable IT systems and smart, scalable technology strategies — all delivered with expert IT consultancy.

 

A security-first approach to Managed IT Services

Cybersecurity is built into everything we do. As your Solihull IT support provider, you’ll benefit from:

Our specialist industries:

IT Support across Solihull and surrounding areas

We provide IT services to businesses in Solihull and across the wider West Midlands region.

With our base in Staffordshire, we’re ideally positioned to reach Solihull quickly — delivering fast, face-to-face support whenever you need it.

Award-winning IT support Solihull

It’s true, our IT support services are award-winning. We were named Staffordshire IT Services Company of the Year 2023, recognised in the 50 Best Managed IT Companies 2023, and won Small Company of the Year 2021 & 2025 at the SLTC Chamber of Commerce Awards.

While these accolades matter, we’re most proud of our customer satisfaction. We consistently score an average of 4.77 out of 5 stars for our service and boast an NPS score of +89.

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IT Support Birmingham

IT Support Case Study

“Techcare has been a driving force behind our journey to success here at Crown Bank Dental...

With their expert guidance, we’ve achieved seamless connectivity, streamlined processes, and a newfound peace of mind knowing that our IT needs are in capable hands.

Techcare’s ongoing support has helped to pave the way for our success.” - Emma Baskeyfield, Practice Manager.

Read the full case study

Ready to Switch Your IT Support Provider?

Looking for a more responsive, knowledgeable, and proactive IT support partner in Solihull?

Let’s talk about what you need from your managed IT support provider. We’ll explore your current setup, your business goals, and how we can tailor our services to fit your needs.

Complete the form or call us on 0333 015 5100

Frequently Asked Questions

What types of businesses do you support in Solihull?

We work with businesses of all sizes in Solihull and the surrounding West Midlands area — from small teams to growing enterprises. Our clients include organisations in professional services, manufacturing, construction, and more.

Do you offer on-site IT support in Solihull?

Yes, we’re close enough to provide fast, reliable on-site IT support to businesses in Solihull. Whether it's emergency support or planned maintenance, our engineers are available when you need them.

Can you take over from my current IT provider?

Absolutely. Our switch-over process is smooth and fully managed. We’ll work with you to understand your current setup, transfer any necessary documentation, and ensure a seamless transition with minimal disruption.

Do you provide co-managed IT support?

Yes — if you already have an in-house IT team, we can work alongside them to provide additional capacity or specialist expertise. Our co-managed services are flexible and tailored to your internal team's needs.

How do you keep our business secure?

We take a security-first approach. That means proactive threat detection, Cyber Essentials certification, secure backups, staff awareness training, and disaster recovery planning — all built into your support plan.