TechCare and The Highways Industry Case Study
May 28, 2021
One of the main benefits we get from using TechCare is their personal touch, their friendly character and service and because we’ve been with them for so long we know their faces, we know who we’re talking to, and they’re very much part of the team.
The Client’s managing director said:
‘We have been providing highways maintenance services for 25 years, and TechCare has been providing IT support for us for over ten years now. We’ve got 130 staff working across the UK at our two depots, and our head office in Burntwood and they also support us in our new Manchester office. One of the main benefits we get from using TechCare is their personal touch, their friendly character and service and because we’ve been with them for so long we know their faces, we know who we’re talking to, and they’re very much part of the team.
TechCare has supported us by growing our IT services in the Burntwood office and setting them up at the new facility in Manchester, providing our telephone lines, networks and all of our wi-fi access whether it’s for private use or guest access.
If anyone’s looking for a new IT provider, I’d recommend TechCare. They are a professional, tidy, accreditable organisation providing great IT services, and when you speak to anyone on the phone they all know what they’re doing, and they’re all competent in the services that they deliver. Plus, the products they deliver are all of a high standard. I don’t think you’d be disappointed if you chose them to provide your IT support.’
The Client’s commercial manager said:
‘TechCare has invested in software developers who have helped us work collaboratively to build a bespoke cloud-based contract management system which we’re developing and growing as we move on. We’ve been with the new developer now for 12 months, and it’s coming on in leaps and bounds. TechCare has been really helpful and instrumental in coming up with solutions and things we haven’t thought of to make the system a lot more than it was and what we initially thought we would require.’
The identity of the client has been removed for data security reasons. Please contact us if you would like more information.