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Fully Managed IT Support

Left feeling disappointed by your managed IT support provider? 

Poor customer service, several missed SLAs’ (service level agreements), and you’re still waiting for a simple phone issue resolution. What gives?

Expensive and impersonal Managed IT Support Services are a big turn off. Especially if no one knows you or your companies name. So working with a managed IT service provider you trust and proactively manages your business, helps takes that extra bit of pain away.

That’s where we can help.

You’ll love our knowledgeable support team, excellent customer service, and flexible pricing packages.

With TechCare, you’ll always:

  • Have a voice for your company
  • Have transparent pricing on all our IT packages
  • Be the first to know about the latest products, services, and upgrades
  • Have excellent SLA’s and response times
  • Have peace of mind
TechCare Managed IT Support Staff working

Don’t just rely on outstanding IT support

Once your business starts to grow, you can be oblivious to needing more help and expertise. At a fraction of the cost of hiring an in-house specialist, you’ll receive a bespoke business IT support package flexible enough to scale and grow alongside your business needs.

Our packages include:

Quarterly Business Review

Build your IT strategy with one of our senior consultants.

Dedicated Account Management

One point of contact for all your IT requirements.

Cyber Essentials Consultancy

We’ll provide a free cyber security consultation, assessment, and recommendations to meet cyber essential certification requirements.

“Done-for-you” IT

We’ll improve your business security. And optimise your tech for maximum efficiency and profitability.

What are the benefits of outsourcing your IT?

IT is a never-ending, mentally draining task. As a business leader, optimising your time and streamlining costs are essential for your business to prosper. You’ve thought about outsourcing your IT but are worried that it may be expensive. Yet it can work out to be a more cost-effective option

Some of the other benefits are:

  • Less stress of recruiting/attracting/keeping hold of IT professionals. 
  • Reduced downtime. 
  • Support seven days a week.
  • Several levels of escalation. If there’s an issue, you know we have our entire team of specialists working on the problem. 
  • It’ll help you scale your business. By removing the headache of IT, you can focus on running your business. 
  • We’re Staffordshire based and offer support to Lichfield, Wolverhampton and Birmingham based businesses. . If there is a issue which can’t be resolved remotely, we can get to you within the hour.
TechCare IT professional working on Client Systems

Your Fully Managed IT Support package includes:

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Unlimited Helpdesk Support
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24/7/365 Systems Monitoring
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Patch Management
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User Security Training
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Next-Generation Endpoint Protection
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Procurement Advice
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Hardware & Software Asset Management
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Software Renewal Management
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Access to Client Report Portal
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Office 365 Email Backup
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Managed Email Signatures
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Secure Removal & Disposal of End of Life IT Equipment

Case Studies

TechCare and Lugo Group Europe

TechCare and Lugo Group Europe

The end result New equipment procured and installedMinimal disruption to businessSmooth transition into new premises The Problem Lugo Group Europe...

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Interested? Get In Touch!

If you would like to know more about our services, please feel free to get in touch and a member of our team will call to discuss your requirements.

Chamber of Commerce Small Business of The Year Winners - Sutton Coldfield, Lichfield & Tamwirth and Cannock Chase Annual Awards 2021