Co-Managed IT Services
We work alongside your internal team, so they have more time for bigger infrastructure projects while we handle daily tasks like help desk support and backups.
Co-managed IT services from a team you can trust
You’re trying to manage your IT in-house but struggling to find people with suitable skill sets. A drain on your resources, time-consuming, and you feel further away from your overall business goals.
You also need someone you can trust to keep your systems running smoothly, allowing you to focus on more significant infrastructure projects as your business grows.
You need a team you can trust, competent and highly skilled in these areas.
We’ll provide you with a team of specialists who will work closely with your internal IT department, satisfying all your needs. We’re here to help you fill the knowledge/skills gap and give you back the peace of mind that comes with knowing your IT is in safe hands.
Our services include
Co-managed IT support plans typically include offloading some of the day-to-day tasks, such as help desk support or managing backups. Freeing up your internal team so that they can work on bigger, internal infrastructure projects without affecting your customer base or end-users.
Other services that may be included are:
- IT strategy and planning
- IT project management
- Cloud computing and storage
- Network design and implementation
- Wireless networking and cabling installations
- Cyber Security
- Monitoring and management
- Backup and disaster recovery
- Help desk and remote support
- Website and email design and hosting
- VOIP phone systems
- Managed services
What are co-managed IT services?
Co-managed IT services are when a business outsources some of its IT needs to a Managed Services Provider (MSPs) but still keeps an in-house IT team. Allowing enterprises to add specialist skills from an MSP to supplement the skills of their internal team.
For example, if a business has in-house IT experts in networking but lacks expertise in cybersecurity, it can outsource cybersecurity services to an MSP. Co-managed IT services allow companies to tailor their IT solutions to meet their specific needs.
This flexibility can be a significant advantage for businesses, as it allows them to focus on their core competencies whilst servicing their IT needs.
Who uses co-managed IT support services?
Co-managed IT services are growing in popularity as they offer a way for businesses to get the most out of their internal IT team.
By partnering with an external managed solutions provider, businesses can fill any knowledge or skills gaps on their team, provide business continuity, and get access to additional resources for holidays and resource cover.
This service model can also be helpful for short-term projects, as they provide a way to outsource support without hiring a full-time employee.
What is a co-managed IT plan?
A co-managed IT plan is an IT plan whereby a business chooses what IT services and skills to keep in-house or send to an outsourced IT partnerto manage.
A co-managed IT plan typically offloads some of the day-to-day tasks, such as help desk support or managing backups. Free up your internal team so they can work on internal infrastructure projects without affecting your customer base or end-users.
What are the benefits of co-managed IT?
There are several benefits to co-managed IT, including:
Co-managed IT services allow businesses to tailor their IT solutions to meet their specific needs, allowing you to focus on your core competencies whilst outsourcing other IT requirements.
Co-managed IT can be a cost-effective solution for businesses, as it allows them to outsource specific IT tasks or services without hiring full-time employees.
By partnering with an external IT provider, businesses can fill any knowledge or skills gaps on their team and get access to additional resources for holiday and resource cover. This increases efficiency and productivity within the business.
Improved customer service
Co-managed IT services can improve customer service, leading to happier customers and improved customer retention.
What our clients say…
Practice Manager ~ Crown Bank Dental
"“TechCare has been a driving force behind our journey to success here at Crown Bank Dental. Their comprehensive solution revamped our outdated technology, complimenting our revitalised approach to patient care. With their expert guidance, we’ve achieved seamless connectivity, streamlined processes, and a newfound peace of mind knowing that our IT needs are in capable hands. TechCare’s ongoing support has helped to pave the way for our success.""
Managing Director ~ Crown Highways
"TechCare is a professional, tidy, creditable organisation providing our IT services. Whenever you talk to anybody on the phone, they always know what they’re doing. They’re all competent in the service that they deliver, and the products they provide are always of a high standard. I don’t think you’d be disappointed if you chose them to provide your IT support."
Zaina Ishaq - Carwow Community Manager
"I cannot praise TechCare enough. The entire process from start to finish was smooth and seamless. The team on the day did a fantastic job, worked within our requirements and were very tidy. They communicated well with us and were understanding when I didn’t have the technical answers and were patient whilst I tried to find out."
Managing Director ~ Kitchen Depot
"Their managed support service, which includes proactive maintenance and reactive support, has proved every bit as good as the initial outfit. Any of our team can call any time for advice, and nothing is ever too much trouble."
Managing Director ~ Ashby Facilities
"TechCare has been an important partner in the creation and growth phase of our business. Their professionalism and dedication to understanding our business goals have been instrumental to the success that we have enjoyed."
TechCare paves the way to smiling success at Crown Bank Dental
“TechCare provides IT Support services and technology consultancy to Crown Bank Dental, streamlining their processes and improving their security.”