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There’s a bunch of benefits to joining the UPLINK community >>
- Stay Informed: We update you on security alerts, service updates, and company changes that you need to be aware of.
- Boost productivity: We share best practice ways of working and efficiency hacks that are truly game-changing.
- Share the rewards: We publish customer success stories that inspire your technology journey. Learn from your peers to keep improving.
Accountability is key.
In every edition of UPLINK, we include the service desk statistics from the previous month.
This includes the total amount of tickets we received, the average resolution time, the percentage of calls answered within 15 seconds and more.
Not only does this keep us accountable for our results, it also lets you know roughly how long we’ll take to solve your problem.