We’re pleased to announce that Chris Edensor, who has been a part of the Techcare team since March 2023, has been promoted from Systems Engineer to Service Desk Supervisor.
In this new role, Chris will oversee the day-to-day tasks of our service desk. Chris will ensure our customer service remains top-notch, and that the team is meeting their targets. Our goal is to maintain our high standards of service, while continuously improving the overall client experience.
Chris will continue to offer technical guidance and support to all our customers, and as customer satisfaction champion at Techcare, we’re certain he’ll continue to impress our customers.
Lewis Lydiard, Service Delivery Manager at Techcare commented “Since Chris joined the Techcare team almost two years ago, he’s made a great impression amongst the rest of the team and our customers. I’m looking forward to seeing him continue to flourish in this new role.”.
When asked about his promotion, Chris said “I am grateful for the opportunity to grow within Techcare. I am excited to take on this new role and contribute even more to our team's success. I look forward to the challenges and opportunities ahead.”
