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IT Support Liverpool

Managed IT support for businesses in Liverpool

Call us on 0333 015 5100

Reliable IT support for Liverpool businesses

 

Our Liverpool-based IT support services help your business stay efficient, secure, and focused on what really matters.

Techcare delivers expert IT support to businesses throughout Liverpool — from the city centre and Baltic Triangle to Liverpool ONE, Speke, and beyond. Whether you operate from a co-working space in Ropewalks, a warehouse in Bootle, or a growing business in Allerton or Crosby, we provide dependable IT support and cybersecurity services that keep your systems secure and your team productive.

Frustrated with your current IT provider? Let’s talk. Techcare is known for proactive support, rapid response times, and technology strategies designed to help your business grow.

Ready to make the switch? Switch to Liverpool’s trusted IT support partner today.

Get in touch

Reliable IT Support Services for Liverpool Businesses

Looking for trusted IT support in Liverpool? Our flexible support packages are tailored for growing businesses across Liverpool, Merseyside, and the surrounding areas. With a 20-strong team of IT professionals, you’ll receive expert guidance, proactive support, and the right technology solutions exactly when you need them. Whether you need help with day-to-day IT issues or want to strengthen your disaster recovery plan, we’re here to keep your business running smoothly.

 

Fully Managed IT Support in Liverpool

We deliver complete, fully managed IT support for businesses throughout Liverpool. Acting as your outsourced IT helpdesk, we respond to all support requests quickly and efficiently — ensuring your team stays productive and downtime is minimised. From everyday troubleshooting to strategic system improvements, we’ve got your IT needs covered, all backed by a clear Service Level Agreement (SLA).

As part of your Managed IT Support plan, you can tailor your service with extras like Microsoft 365 support, VoIP telephony, cybersecurity protection, enterprise-grade firewalls, cloud migration, and more. Our Liverpool-based IT specialists will help you build a secure, scalable, and cost-effective IT environment designed around your business goals.

Co-Managed IT Services in Liverpool

Managing your IT internally but facing capacity limits or skill gaps? You’re not alone — many businesses across Liverpool and the surrounding areas find their internal teams stretched by day-to-day IT demands.

With Techcare’s co-managed IT support in Liverpool, your in-house IT team gets the additional expertise and support it needs. We deliver reliable, proactive assistance that keeps your systems running smoothly, allowing your team to focus on strategic projects and long-term improvements.

Co-managed IT Support

Dan Chris Techcare

Managed Microsoft 365

We’ve created our Microsoft 365 Secure solution, offering 360-degree protection for your users’ mailbox data. All Microsoft 365 Secure packages include UK helpdesk support from Techcare, to ensure your users get the most out of your Microsoft 365 apps such as Outlook, OneDrive, and Teams. 

Managed Microsoft 365

Managed VoIP

Yes, everything is becoming more digitalised, but phone calls are still a go-to communication method for so many people. Effective call management simply makes your employee’s days easier, whether you’re a dental practice, kitchen manufacturer, or MSPs like us. 

Move to managed VoIP

Meet the Managed Services Team

A young man with short, curly brown hair. He's wearing a navy jumper.

Lewis

Service Delivery Manager

A man with a full beard and short brown hair wearing a navy shirt.

Chris

Service Desk Supervisor

A man with short brown hair and glasses wearing a navy shirt.

Rob

Systems Engineer

A young man with dark curly hair, wearing a navy shirt.

Daniel

Systems Engineer

Why choose Techcare over other Liverpool IT Support Providers?

Techcare is more than your average IT support company in Liverpool. We deliver end-to-end, tailored IT solutions — whether you need fully managed services or support to complement your internal IT team.

While cybersecurity and IT support are standard offerings with most managed service providers (MSPs), our strategic approach and extensive technical expertise set us apart. From connectivity and IT consultancy to advanced infrastructure solutions, we add long-term value to Liverpool businesses. Whether you’re relocating offices, expanding your team, or upgrading your technology, our Liverpool network installation services keep your business connected. We also help you stay competitive with innovation-led solutions like Microsoft Copilot, AI integration, and bespoke software development.

When you contact us, you’ll speak directly with our in-house experts — never a third-party call centre. We invest heavily in ongoing training — for our team and yours — to ensure the advice and support you receive is practical, clear, and always relevant. No jargon, just solutions that work.

 

Local IT Support in Liverpool

Although we work with clients nationwide, our roots are local. Based in the Liverpool area, we’re perfectly positioned to provide rapid response and on-site support — ensuring issues are resolved quickly and with minimal disruption.

We’re proud to support Liverpool-based businesses with secure IT systems and smart technology strategies — all backed by expert IT consultancy.

 

A security-first approach to managed IT services

Cybersecurity is central to everything we do. As your IT support provider in Liverpool, you’ll benefit from:

  • Cyber Essentials Certification within the first three months of onboarding.
  • Real-time threat detection to prevent cyber incidents before they escalate.
  • Comprehensive data backup and disaster recovery to ensure business continuity.
  • Disaster readiness audits to protect operations from unexpected disruptions.
  • Secure cloud solutions with encryption and access control.
  • Cybersecurity awareness training to prevent phishing attacks and user-related risks.
  • On-site security solutions, including CCTV installations, to safeguard your premises.

Our specialist industries:

IT Support across Liverpool and surrounding areas

We provide IT services to businesses in Liverpool and across the wider Merseyside region.

With our base in Staffordshire, we’re ideally positioned to reach Liverpool quickly — delivering fast, face-to-face support whenever you need it.

Award-winning IT support Liverpool

It’s true, our IT support services are award-winning. We were named Staffordshire IT Services Company of the Year 2023, recognised in the 50 Best Managed IT Companies 2023, and won Small Company of the Year 2021 & 2025 at the SLTC Chamber of Commerce Awards.

While these accolades are important, we’re most proud of our customer satisfaction. We consistently achieve an average of 4.77 out of 5 stars for our service and maintain an NPS score of +89.

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IT Support Birmingham

IT Support Case Study

“Techcare has been a driving force behind our journey to success here at Crown Bank Dental...

With their expert guidance, we’ve achieved seamless connectivity, streamlined processes, and a newfound peace of mind knowing that our IT needs are in capable hands.

Techcare’s ongoing support has helped to pave the way for our success.” - Emma Baskeyfield, Practice Manager.

Read the full case study

Ready to Switch Your IT Support Provider?

Looking for a more responsive, knowledgeable, and proactive IT support partner in Liverpool?

Let’s discuss what you need from your managed IT support provider. We’ll review your current setup, your business objectives, and how we can customise our services to meet your requirements.

Complete the form or call us on 0333 015 5100

Frequently Asked Questions

What areas in Liverpool do you provide IT support for?

We provide IT support to businesses across Liverpool and the wider Merseyside region, including the city centre, Baltic Triangle, Ropewalks, Speke, Bootle, and surrounding areas. Our team can deliver both remote and on-site support quickly.

What types of businesses do you support in Liverpool?

We work with businesses of all sizes, from small start-ups to larger organisations, across industries such as professional services, manufacturing, construction, and creative sectors. Our services are flexible to meet the unique IT needs of each business.

What is co-managed IT support, and how can it help my Liverpool-based team?

Co-managed IT support combines your internal IT team with our expert services. It provides additional capacity, specialist knowledge, and proactive management, allowing your team to focus on strategic projects while we handle day-to-day IT operations.

How quickly can Techcare respond to IT issues in Liverpool?

With our base in Staffordshire and local coverage in Liverpool, we can provide rapid remote support and, when needed, on-site assistance. Our goal is to minimise downtime and keep your business running smoothly.

How secure are your IT support services?

Security is built into everything we do. Liverpool businesses benefit from Cyber Essentials certification, real-time threat monitoring, secure cloud solutions, disaster recovery planning, and cybersecurity awareness training to protect both your systems and your team.