IT Support Cardiff

Trusted IT Support for Cardiff Businesses

Our dedicated IT support services keep your business running smoothly, securely, and without disruption — so your team can stay focused on growth.

From Cardiff City Centre and Cardiff Bay to Pontcanna, Canton, and surrounding South Wales areas, Techcare delivers reliable, expert IT support wherever you need it. Although our head office is based in Staffordshire, we proudly support businesses across the UK — including those operating from offices in Central Cardiff, creative spaces in Roath, or corporate environments in Llanishen.

Whether you're expanding, modernising your systems, or simply tired of slow or unresponsive support, Techcare provides proactive monitoring, rapid issue resolution, and tailored IT solutions built around your Cardiff business.

Ready to work with a more proactive partner? Switch to Cardiff’s trusted IT support provider today.

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Reliable IT Support Services for Cardiff Businesses

Searching for dependable IT support in Cardiff? Our flexible support packages are built to meet the needs of growing organisations across Cardiff, South Wales, and the surrounding areas. With a highly skilled team of IT professionals, you’ll benefit from expert guidance, proactive support, and tailored technology solutions whenever you need them. Whether you require day-to-day IT assistance or want to strengthen your disaster recovery and business continuity strategy, we’re here to keep your operations running smoothly.

Comprehensive Managed IT Support in Cardiff

We provide fully managed IT support services to businesses throughout Cardiff. Acting as your dedicated IT helpdesk, we respond quickly and effectively to support requests — helping your team stay productive while keeping downtime to a minimum. From routine troubleshooting to strategic long-term improvements, our UK-based team has you covered, all supported by a clear Service Level Agreement (SLA).

With your Managed IT Support plan, you can enhance your service with additional options such as Microsoft 365 management, VoIP phone systems, advanced cybersecurity solutions, enterprise firewalls, cloud migration, and more. Our experts will help you create a secure, scalable, and cost-efficient IT environment tailored to your Cardiff business goals.

Why choose Techcare over other Cardiff IT Support Providers?

Techcare isn’t your typical IT support company in Cardiff. We deliver end-to-end, tailored IT solutions — whether that’s fully managed support or working alongside your in-house IT team as a trusted partner.

While cybersecurity and IT support are standard offerings from most managed service providers (MSPs), what sets us apart is our strategic approach and broad expertise. Our connectivity and IT consultancy services provide lasting value to your business. Whether you’re relocating in Cardiff, expanding your team, or upgrading your IT infrastructure, our Cardiff network installation services keep you connected. We also help businesses stay competitive with innovations like Microsoft Copilot, AI integration, and custom software development.

When you get in touch, you’ll always speak directly with our in-house experts — never a third-party call centre. We invest heavily in ongoing training for both our team and yours, ensuring advice and support is always relevant, informed, and easy to understand. No jargon — just clear guidance and dependable solutions.

Local IT Support in Cardiff

Although we support clients across the UK, our roots are in Staffordshire. We’re well placed to provide rapid remote response times and on-site support in Cardiff whenever it’s needed — resolving IT issues quickly and minimising disruption.

We take real pride in helping Cardiff businesses grow with smart, secure IT systems and clear technology strategies, all delivered through expert IT consultancy.

A security-first approach to Managed IT Services

Cybersecurity is at the heart of everything we do. As your IT support partner in Cardiff, you’ll benefit from:

• Cyber Essentials Certification within the first three months of onboarding.
• Real-time threat detection to prevent cyber risks before they escalate.
• Robust data backup and disaster recovery systems for complete peace of mind.
• Disaster readiness audits to protect business continuity.
• Secure, cloud-based solutions with encryption and role-based access controls.
• Cybersecurity awareness training to reduce risks from phishing and human error.
• On-site physical security including CCTV installations to protect your premises.

Award-Winning IT Support Cardiff

Our IT support services aren’t just reliable — they’re award-winning. Techcare has been recognised as Staffordshire IT Services Company of the Year 2023, listed in the 50 Best Managed IT Companies 2023, and awarded Small Company of the Year 2021 & 2025 at the SLTC Chamber of Commerce Awards.

While awards are great, we’re most proud of our customers. We consistently achieve an average rating of 4.77 out of 5 stars and maintain an NPS score of +89, reflecting the trust and satisfaction of the businesses we support across the UK, including Cardiff.